The U.S. Department of Housing and Urban Development (HUD) recently asked for comments about a proposed rule to expand low-income access to high-speed Internet. The regulations would require building owners to install high-speed Internet infrastructure in HUD-funded multi-family rental housing during new construction or substantial rehabilitation, improving Internet access by promoting competition. Because the Internet infrastructure is not owned by one company, many Internet Service Providers (ISPs) can compete to provide residents with better options.

A variety of individuals and groups provided feedback for HUD, including local governments, nonprofit advocacy groups, ISPs, and professional associations. The majority of comments support HUD’s proposed rule, with many encouraging HUD to go further in their efforts to close the digital divide.

We submitted comments with Next Century Cities to articulate the importance of having reliable Internet access in the home:

Although Internet access may be available at schools, libraries, and other locations away from home, families with children - in particular single-parent households - face barriers to accessing those facilities. There is no substitute for having high quality home Internet access, where all members of a household can use it with privacy, security, and convenience. This high quality Internet access is what our organizations work with mayors and local leaders to achieve for residents and businesses everyday, which is why we feel so strongly about the proposed steps to close the digital divide and allow more residents to connect online.  

HUD correctly notes that installing telecommunications equipment during major rehabilitations or as units are being built creates an opportunity to ensure high quality access without significantly adding cost to the project. The ongoing benefits from high quality Internet access certainly dwarf the one-time low cost of installing appropriate technology. --Next Century Cities and the Institute for Local Self-Reliance

Promote Competition

Electric cooperatives are bringing high-speed Internet service throughout northeast Oklahoma. In 2014, Bolt Fiber, a subsidiary of Northeast Oklahoma Electric Cooperative, started building a Fiber-to-the-Home (FTTH) network throughout their service area. Now, slightly to the south, Lake Region Electric Cooperative is planning to expand their FTTH network.

Lake Region Electric Cooperative is about to begin another phase of construction on their FTTH network in the area around Tahlequah, Oklahoma, capital of the Cherokee Nation. The subsidiary or the electric co-op, Lake Region Technology and Communications, is managing the project.

Expanding Reliable, Rural Internet Service

In late 2014, the co-op began two pilot projects for FTTH service. After the success of those projects, the co-op decided to expand. They have divided their service area into 11 zones and are seeking sign-ups. The co-op will expand the FTTH network to the zones where the most people pre-register. The network provides high-speed Internet access, HD video, and high-quality phone service.

The electric co-op requests a $50 deposit with pre-registration, but will waive the $250 installation fee with a pre-registration. If someone signs up after construction starts, they pay a reduced installation fee. Residents and businesses who decide to sign up for services after the network is up and running in their zone will pay the full installation fee. The co-op might also charge a line extension fee depending on the distance from the existing fiber line.

Rates are still subject to change, but the co-op's website suggests Internet access will be symmetrical, offering the same speeds on the upload and download, starting at $49.95 per month for 25 Megabits per second (Mbps) for residential customers. Business Internet access will start at $99.95 per month for 50 Mbps. Both include a free Wi-Fi router.

Positive Responses 

Tullahoma Utilities Board (TUB) recently celebrated its 3,500th Internet customer, rewarding the lucky LightTUBe subscriber with a $350 bill credit. TUB has offered Fiber-to-the-Home (FTTH) triple-play services to the Tennessee town of 19,000 since 2009. 

LightTUBe now boasts an estimated market penetration rate of 39 percent, despite competition from publicly-traded incumbents Charter, Comcast, and AT&T. LightTUBe delivers $90 per month symmetrical gigabit connectivity (1,000 Megabits per second), so upload and download speeds are equally fast. LightTUBe also offers other affordable options and has repeatedly lowered prices and increased speeds.

Lighting the Way for Tennessee

TUB successfully stimulated economic development with its LightTUBe service, attracting businesses like J2 to Tullahoma. It has also enabled smart metering and other cost-saving measures that are a boon to the local community. Yet, Tennessee state law preempts public utility companies from providing Internet services to communities beyond their electrical grid. With little meaningful competition, neighboring communities have no alternative to incumbent providers. 

In April, Wilson’s, municipal fiber network, Greenlight, expanded to pass every home in neighboring rural Pinetops. How is it going? Acting Town Manager, Brenda Harrell said, “We just love it!”

No Longer Out of Reach

Pinetops is about a 20 minute drive due east from Greenlight’s operations center, but more importantly, it is in another county entirely. Wilson serves six neighboring counties with its municipal electric services. Turning on internet service in Pinetops was an easy reach for Wilson, where fiber was being deployed as part of an automated meter infrastructure project.

Back in February 2015, the FCC preempted a North Carolina state law, known as H129, that prohibited Wilson from serving any residents outside of Wilson County. The preemption allowed Wilson to finish the project it had to suspend when H129 became law. In addition to the benefits of automated metering, Pinetops now experiences a higher quality of life with fast, affordable, reliable Internet access.

Greenlight To The Present

For Pinetops, bringing fiber services to its residents and small businesses was like snapping it from the late 1980s into the 21st century. Pinetops is a community with about 600 homes all located within one square mile. It is by all signs rural, surrounded by huge open fields of sweet potatoes, tobacco and soy plants. The average median income is $26,333; according to the census bureau, 30 percent of its residents live below the poverty line. Local officials, say that the community was desperately underserved with unreliable DSL service or dialup before Greenlight came to town. Thanks to Wilson, even the local Piggly Wiggly market has fiber-optic Internet from Greenlight.

Looking Ahead

The city of Lafayette, Louisiana had an export problem. For years they had seen their young people become educated and move away from the small city, but local leaders like Joey Durel listened to experts like Terry Huval when they encouraged him to look into building a citywide fiber network.

In this video Christopher Mitchell interviews Joey Durel, former City-Parish President of Lafayette, Louisiana. In 2009 Lafayette Utilities System installed infrastructure for a fiber telecommunications network called LUS Fiber. The network provides digital cable, telephone service, and high-speed Internet to all households in Lafayette.

In the video, Durel emphasizes the hidden benefit of controversy when building advanced Internet networks: controversy educates the public. When local leaders are able to "think outside the box" and encourage discussion and debate, they are much more able to educate their constituents and in turn, make change. 

Co-op subscribers in Challis, Idaho are set to see faster speeds as Custer Telephone Cooperative, Inc. (CTCI) gained permission from city officials to install fiber-optic cable to local homes. With the member-owned telecommunications cooperative expanding its fiber optic network throughout Custer and Lemhi Counties, local residents will benefit from a future-proof network that promises higher speeds and low prices. 

How Did We Get Here?

The rural towns on the eastern side of Idaho’s Sawtooth Range are remote, sparsely populated, and mountainous - all factors which scare away investment from large Internet service providers (ISPs). Yet, they will witness construction of a Fiber-to-the-Home (FTTH) network, something that even their urban counterparts rarely see. CTCI, which has been delivering telecommunications services to the community since 1955, will provide 1,253 co-op members in Custer County and Lemhi County with high-quality Internet connectivity at competitive prices.

CTCI currently provides download speeds of 6-15 Megabits per second (Mbps) and upload speeds of 1 Mbps on its aging coax-copper network. Their initial goal is to achieve 100 Mbps on a 100 percent fiber-optic network, with speeds ultimately reaching 1 Gigabit per second (Gbps) (or 1,000 Mbps). The co-op’s pricing chart currently lists a 100 Mbps download/10 Mbps upload fiber connection at $279.95/month. 

Federal Funds Point in the Right Direction

CTCI receives federal funding through the Universal Service Fund (USF), an FCC program designed to improve Internet connectivity in the rural U.S. CTCI’s receives the funding for operating expenses and investments because of the cooperative's contribution to the public benefit as stated in a 2012 report to the Universal Service Administrative Corporation (USAC):

In the spring, Westfield, Massachusetts began to expand it’s Fiber-to-the-Home (FTTH) network, Whip City Fiber with a build-out to three additional neighborhoods. Earlier this month, Westfield Gas + Electric announced that they will soon expand even further to three more areas.

According to Dan Howard, General Manager of the utility, the demand for the symmetrical Internet access is strong:

"Every day we hear from residents of Westfield who are anxious for high-speed Internet to be available in their neighborhood," he said. "It's a great motivator for our entire team to hear how much customers are looking forward to this new service."

Gigabit residential access is $69.95 per month; businesses pay $84.95 for the same product but also get Wi-Fi for their establishments. Installation is free. If people in the new target areas sign up before August 31st, they will get a free month of service.

Like a growing number of communities, Westfield started with a pilot project in a limited area to test the level of interest for a FTTH network in their community. They are finding a high level of interest and gaining both confidence and the knowledge to continue the incremental expansion across the community. Other towns with the same approach include Owensboro, Kentucky; Madison, Wisconsin; and Holland, Michigan.

Westfield officials are asking interested residents and businesses to check out the pilot expansion page to determine if they are in the expansion area and to sign up for service. The page also explains how your Westfield neighborhood can become a fiberhood to get on the list for expansion.

In the 1930s, rural communities joined together through electric cooperatives to bring electricity to their homes and businesses. Today, rural electric co-ops may have the power to bring Internet access to these same communities.

A recent Broadband Communities Magazine article highlights this potential for rural electric co-ops. In the article, Dr. Robert Yadon and D. Bracken Ross of the Digital Policy Institute at Ball State University explain the results of their recent study. 

Electric Co-Ops as Regional Networks

Yadon and Bracken looked into 30 private sector Fiber-to-the-Home (FTTH) providers in Indiana and 16 rural electric co-ops providing Internet service around the nation. After predicting engineering costs, the researchers highlighted a dozen Indiana rural electric co-ops that could serve as regional hubs of connectivity.

The researchers developed a specific process for rural electric co-ops interested in providing Internet access. In summary, they propose:

“For REMCs [Rural Electric Membership Cooperatives], the process begins with a commitment to a middle-mile, smart grid fiber deployment connecting their substations, followed by a phased-approach business model with strategic growth focusing on last-mile customer density. Exploring local business partnership underwriting opportunities, examining the use of an efficient regional network design and combining multiple federal funding programs are the keys to rural broadband deployment success down the road.”

We don’t necessarily agree with these proposals. Our Christopher Mitchell has written many times about how middle mile cannot solve the last mile problems. The incremental approach based on customer density can repeat some of the same problems we’ve seen with cable and telephone companies - skipping over the most rural and smallest localities. Relying on federal funds is not always necessary. In fact, the researchers point to the success of a co-op that continued on after being denied a federal grant.

Pioneering Electric Co-Ops are Models