Why ISPs Fail and the Reality Facing State Broadband Offices - Episode 29 of Unbuffered
In this episode of Unbuffered, Chris is joined by Doug Dawson (CCG Consulting), Doug Adams (Broadband.io), and Jade Piros de Carvalho (IdeaTek) for a candid, wide-ranging discussion on why new Internet Service Providers stumble and the administrative realities bearing down on state broadband offices.
Together, they break down the common operational traps that derail network builds—from easily overlooked execution details like pouring concrete pads for field huts, to vendor bottlenecks with OSS/BSS software, poor contractor restoration that angers local communities, and the pitfalls of passive marketing.
Moving behind the scenes of federal policy, the panel tackles the mounting compliance fatigue surrounding the BEAD program, examining high staff turnover in state offices, environmental review delays, pole attachment friction with co-ops, and shifting NTIA timelines.
Concluding with a look at the future of digital infrastructure, the group explores what happens when federal funding programs hit administrative walls and how local, state, and community-driven efforts can maintain momentum to get unserved communities connected.
This show is 52 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.
You can also check out the video version via YouTube.
Transcript below.
We want your feedback and suggestions for the show-please e-mail us or leave a comment below.
Listen to other episodes (formerly Community Broadband Bits) or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.
Thanks to Whitedrift for the song Operator, licensed Creative Commons Attribution (3.0).
