This is the transcript for episode 242 of the Community Broadband Bits podcast. Our Christopher Mitchell invites Professor Susan Crawford to reflect on her recent travels through North Carolina and Tennessee. Both states have restricted communities from building new municipal networks. Listen to this episode here.

Susan Crawford: It's much more about a very bipartisan, quite progressive group of people thinking about how to make life better in their communities, and that's terrific. That's truly American.

Lisa Gonzalez: This is episode 242 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. We're pleased to have Susan Crawford back on the show this week. She's a Professor of Law at Harvard Law School, but she's also served as Special Assistant to President Obama for science, technology and innovation policy. Susan's CV is too long for us to go through point by point. She's authored several publications, including The Responsive City: Engaging Communities Through Data-Smart Governance, and The Telecom Industry and Monopoly power in the New Gilded Age. She's been on the show before to talk with Christopher about access to high-quality connectivity, and it's always a pleasure to have her back. As it turns out, Susan has been on a walkabout of sorts, visiting local communities as she works on her current book, and in this discussion she shares her impressions with Christopher. She's got some ideas on how she feels are the most effective ways to bring better connectivity to the most people, especially in rural areas, and she and Christopher hash through her findings.

I have been a Google Fiber supporter, believing that Google's investments and policy goals would move the United States forward, away from the monopolies of entrenched incumbents. When others claimed that Google was abandoning fiber, I argued that Google had not yet decided... it was arguing internally about the right path. 

But now I think it is pretty clear that Google is done with significant fiber investment, particularly for single family residential homes. I have strong doubts that Google will continue with the Huntsville-type approaches of leasing dark fiber, but I hope that will continue.

Google's decision to pursue other, likely more lucrative investments like AI and autonomous driving may be more profitable, but it is certainly disappointing for those of us working to ensure everyone has high quality Internet access.

It is important to note that companies like US Internet, Ting, and Sonic, among others have establishing strong businesses competing against the biggest telephone and cable companies. Google's exit is not evidence that ISPs cannot do well. It is evidence that Google has other opportunities and that its large scale focus on building its own fiber had too slow of a return for its Silicon Valley expectations.

This brings me to something I wrote 5 years ago, not actually expecting that Google would give up after only 5 years. 

If I were moving south of Minnesota in the near future, it would be to Chattanooga or Lafayette, not Kansas City. Who knows what Google will be doing in 5 years? We know exactly what EPB and LUS will be doing.

Wow. I think Kansas City is definitely better off for having worked with Google to enable that network. But there is no doubt in my mind that local investments are a better bet than hoping some distant company will save your community. I think this article understates Google's impact in KC significantly, but we are once again reminded that there is much more to benefiting from a network than simply laying fiber.

The city of West Plains, Missouri, is now offering high-quality fiber connectivity up to 1 Gigabit (1,000 Megabits) per second to local businesses. The community is also exploring the possibility of a pilot project to a limited area of households as the city considers whether or not to also offer Fiber-to-the-Home (FTTH).

No Time To Dawdle

According to City Administrator Tom Stehn, the decision to move forward was prompted by the state legislature: first last year's HB 2078 and now by SB 186, which will be heard in committee tomorrow, Feb. 14th. City leaders decided to preserve their local authority by establishing a broadband utility and expanding a plan to improve local connectivity. Since they are up and operating now, they expect to be grandfathered in under the language of the statute.

Open For Business

The network is now serving the West Plains Senior Center and the Ozarks Small Business Incubator. Ozarks Medical Center may soon be on the network and, according to Stehn, the city is still deploying the network but wants to let local businesses know that it is up and running. Access from incumbent providers is available in West Plains, but prices are high and some local businesses report rates up to three times those paid for similar needs in urban areas. City leaders see the network as an economic development tool that will attract new businesses and will help control prices for existing businesses and keep rates in check for residents.

West Plains is home to approximately 12,000 people and the county seat in Howell County. The town is in the center of the county, which is located on the southern border. Missouri State University has a campus at West Plains with a number of Associate degree programs and the community has an airport, the Heart of the Ozarks Fairgrounds, and several private schools in addition to the public school system.

Not long ago, FairlawnGig in Ohio began serving businesses with symmetrical connectivity, offering speeds up to 1 Gigabit (1,000 Megabits) per second. The incremental build is progressing and now the city is offering Fiber-to-the-Home (FTTH) connectivity to residents in Fairlawn.

They Want It

According to a recent Akron Beacon Journal article, demand for residential services is already strong with more than 1,400 subscribers in line for installation; one-third of the installation is now complete. If 4,100 households and businesses in Fairlawn sign up, the city estimates it will break even. In the neighborhood where the first series of installations are taking place, 80 percent of households have signed up.

Fairlawn's goal is not to make profits from its investment; city leaders consider the network an essential piece of infrastructure like roads or sewers. They’ve chosen to fund the investment with municipal bonds, an atypical funding mechanism for Internet infrastructure. Their decision, however, underscores their commitment and belief that better connectivity is an essential service that will keep the community competitive.

“It’s going to make [Fairlawn] much more attractive,” [said local business development manager Mike Perkins]. “Fairlawn is at the forefront and everyone else is going to be playing catch-up.”

Nuts And Bolts Of FairlawnGig

When we interviewed Deputy Director of Public Service Ernie Staten about the project last spring, he described the city’s partnership with Extra Mile Fiber, an Ohio company that collaborates with Fairlawn to provide Internet access services. The city and Extra Mile will share revenue from the service, FairlawnGig.

Muscatine, Iowa, is ready to begin its upgrade, bringing municipal cable network customers up to Fiber-to-the-Home (FTTH) technology. Last week, the Board of Water, Electric & Communications Trustees from Muscatine Power & Water (MP&W) awarded the contract to a firm that will transform the network and bring speeds up to 1 Gigabit per second (1,000 Megabits per second) download tier. No word yet on upload speeds.

As we reported last spring, MP&W is taking a slow march toward finishing this project because there are a number of interlocking pieces that need to fit together correctly. The firm awarded the contract was able to introduce several alternatives that reduced the initial estimate of $8.7 million to $7.5 million. The upgrade will be funded with an interdepartmental loan from the electric utility.

At the same meeting, the Board also reviewed the 2016 budget which came out well for the MachLink communications utility.

Net income of $1,372,919 was budgeted for the communications utility, but actual net income was $2,148,272, with an ending cash balance of $8,257,000. There also is debt of $9,044,000 owed to the electric utility. Gowey said revenues were 3.2 percent over budget, while expenses were 25 percent under.

The upgrade will begin in May and customers are expected to be on the new system as early as August. The project should be completed by the end of 2018.

Mount Washington has selected a firm to handle the design and construction services for its planned Fiber-to-the-Home (FTTH) network.

Mount Washington

This past summer, the community received word that it would receive a $230,000 grant from the Massachusetts Broadband Institute (MBI), the state agency set up to administer federal and state funds for broadband network deployment. Mount Washington had already obtained special permission from the state legislature to proceed with a network sans a Municipal Light Plant (MLP). In Massachusetts, municipalities are required to establish MLPs to operate and manage any publicly owned Internet network. Because Mount Washington is so small, however, they felt creating another administrative entity would be an undue burden; state legislators agreed and created an exception for them in statute.

This past spring, they released a Request for Proposals (RFP) to locate a firm for design and construction.

An Important Step

The town of 150 full-time residents is located in the far southwest corner of the state and much of the community is covered by forest. The Mount Washington State Forest, the Mount Everett State Reservation, and the Taconic Mountains, give the community its nickname: “The Town Among The Clouds.” Incumbents have shied away from investing in Mount Washington; even plain old telephone service is bad there. 

The town considered participating in the Wired West broadband cooperative, but eventually chose to pursue their own network. Mount Washington’s publicly owned network will connect to MassBroadband 123, the statewide middle mile network. The network will also need to find an Internet Service Provider (ISP) to offer Internet access via the new infrastructure.

In the press release, announcing the decision to move on to the next step:

Last spring we reported that Spencer Municipal Utilities (SMU) was marching steadily on with its Fiber-to-the-Home (FTTH) project that it started in 2015. Within a few months, SMU is set to begin the fourth and final phase; the entire community will soon will have access to fiber connectivity. 

Last And Final Phase

As part of the last phase, the utility will place a new substation in the northeast section of town. According to SMU General Manager and CEO Steve Pick, the utility has purchased a prefabricated structure built especially for this purpose. The structure will be delivered and installed by the sellers and the utility will pay approximately $40,000 for the building.

Spencer, Iowa, population 11,200, is one of the many rural towns that chose to invest in the necessary infrastructure to improve connectivity for local businesses and residents, rather than gamble on whether or not national companies would ever deliver. They began serving customers in 2000 with a cable network and, after they realized customers’ bandwidth demands would continue to rise, decided to upgrade to fiber. The network has been good for the quality of life and economic development in Spencer.

Prepping For The Future

Amanda Gloyd, SMU marketing and community relations manager, told the Daily Reporter:

“Our customers continue to use more bandwidth and we only see that continuing to increase in the future. In the areas of Spencer where the conversion is already complete, we are able to offer 50 [Mbps] all the way to 1 [Gbps] of service, which is exciting to be able to offer in addition to the increased reliability, decreased maintenance and paving the way for how our communication services will be delivered in the future.”

It’s no small feat to plan, deploy, and operate a municipal citywide Fiber-to-the-Home (FTTH) network, but communities are doing it. We’ve put together a Citywide Municipal FTTH Networks list and a map, with quick facts at your fingertips. If your community is considering such an investment, this list can offer a starting point on discovering similarly situated locations to study.

The list is divided by state and each state heading offers a description of any barriers that exist and a link to the statute in question. Under each community, we also included relevant links such as to the provider’s website, coverage on MuniNetworks.org, and reports or resources about the network.

We used four basic criteria to put a community on our list and map:

• The network must cover at least 80% of a city.
• A local government (city, town, or county) owns the infrastructure.
• It is a Fiber-to-the-Home network.
• It is in the United States. 

Share the list far and wide and if you know of a community network that meets our criteria that we missed, please let us know. Contact H. Trostle at [email protected] to suggest additions.