Holland, Michigan’s Board of Public Works (BPW) is in the process of incrementally deploying a Fiber-to-the-Home (FTTH) network and will offer Internet access to local subscribers. Holland BPW will also deploy fiber to the nearby town of Hudsonville to a new downtown development.

Upgrading Downtown Hudsonville

Located about 15 miles northeast of Holland, the community of approximately 7,300 received a $1 million state grant to help pay for redevelopment in Hudsonville’s downtown. They’ve been working on the plan to make the area more walkable for more than 10 years in order to appeal to older residents and millennials. 

Because the project involves significant excavation of streets and sidewalks, planners have taken the opportunity to install conduit for fiber. Because about 90 percent of the cost of underground fiber deployment is attributed to the price of digging up rights-of-way, Hudsonville’s smart conduit decisions will make it easier for Holland BPW to bring high speed Internet access to the project area.

BPW’s fiber runs along the main road to Hudsonville and through the center of town; the presence of this fiber will make deployment easier and expedite BPW’s ability to connect premises. 

Following Demand

As part of the expansion, BPW will have the opportunity to offer gigabit connectivity to Hudsonville’s new coworking space, Terra Square. As soon as a minimum of 12 subscribers commit to service from Holland BPW, construction will begin. BPW is using the same demand aggregation approach as they decide where to deploy in Holland neighborhoods, although the number of required commitments varies depending on factors such as density and geography of each neighborhood.

Daniel Morrison, a local resident who writes for the HollandFiber grassroots group website, wrote:

I was initially tempted to complain, “why Hudsonville before my home?” but we should see this a good thing. It further solidifies that Holland BPW is an ISP. It shows their intent to go into new areas. We expect to hear a plan for going into Holland neighborhoods soon. We’ll be working to push that forward as soon as we can.

Check out this map of Holland BPW Fiber:

Businesses in Taunton, Massachusetts, already have access to fiber optic connectivity offered by Taunton Municipal Light Plant (TMLP). In an effort to bring better connectivity to the rest of the community, TMLP is now connecting residents through a “fiberhood” approach.

The Process

TMLP’s customer base already consists of about 20 percent residential customers; they now serve about 450 premises. When the community decided to invest in the infrastructure in1997, the focus was on bringing high-quality connectivity to local businesses. Now, TMLP hopes to expand its network to nearby communities’ residents with $69.95 per month symmetrical gigabit FTTH service. TMLP will also offer Internet access at $34.95 per month for symmetrical 50 Megabit per second (Mbps) service and voice services for $19.95 per month. They will not offer video service.

In order to determine which areas will receive service next, TMLP is asking potential subscribers to sign up at their website to express interest. Once a designated area achieves a 25 percent level of interest, residents can submit applications for installation at their homes. When applications have been approved, TMLP begins deployment in their neighborhood.

Time To Branch Out

Currently, TMLP offers FTTH to one apartment complex and a neighborhood near the high school. The city’s school system obtains connectivity from TMLP, as does a local hospital and its clinics. TMLP wants to expand to neighborhoods in Raynham, Berkley, North Dighton, and Lakeville. 

Officials expect brisk demand and comments from local residents confirm that expectation:

“Wish they’d come to the Whittenton area...(TMLP Online is) much more affordable, especially for those who don’t wish to have television and only want WiFi or for those who live alone and need a very basic, simple package deal,” said Michelle Gaoulette, a Taunton resident.

The small number of residential subscribers who live in the areas where FTTH is available seem to appreciate it:

In rural northeast Oklahoma, the city of Sallisaw, Oklahoma, built a high-speed fiber network to their residents and then expanded Internet access their rural neighbors with fixed wireless. Sallisaw’s Internet department, DiamondNet, now serves about 2,600 customers in northeastern Oklahoma.

To learn how the city does all of this, I sat down with Keith Skelton and Robin Haggard in the City Manager’s Office in the heart of the small town in late November 2017. Residents of the city have had high-speed Internet service over a Fiber-to-the-Home (FTTH) network for more than a decade, but city officials have not rested on their laurels. They jumped at the chance to bring connectivity to their rural neighbors.

We learned about the network’s history in 2014, when Christopher spoke with Skelton and Telecommunications Superintendent Danny Keith, for episode 114 of the Community Broadband Bits podcast. He described how much of the community relied on dial-up before Sallisaw invested in DiamondNet. The network began serving the community in the early 2000s. For more on the history of DiamondNet, including the challenges they overcame as a small community, check out the podcast.

Connecting Rural Neighbors

Across the country, many fixed wireless providers have attempted to bring high-speed Internet service to rural communities. Some have found success, while others have struggled. In 2015, a small fixed wireless provider decided to get out of the business in Oklahoma. The company donated the tower to Sallisaw, which took on the challenge of providing rural connectivity.

Last fall, the northern Minnesota community of Ely took up a feasibility study to determine the possibilities of better connectivity with publicly owned Internet infrastructure. They also wanted to explore local interest in investment. After conducting a survey and reviewing the situation, local officials are contemplating moving ahead with two pilot projects.

A Big Demand

Citizens’ group, Ely Area Broadband Coalition (Ely ABC) and the Ely Economic Development Authority (EEDA) collaborated to manage the feasibility study process. In 2016, the Blandin Foundation, the Iron Range Resources Rehabilitation Board (IRRRB), and St. Louis County awarded the city $25,000 which they’ve dedicated toward their efforts to improve local connectivity.

In order to gauge the community’s current feeling about the quality and cost of the services they purchase from area cable and DSL providers, the Ely ABC and the EEDA encouraged area residents and businesses to compete a survey last fall. They wanted evidence to share with potential funding sources that the community was not being served. Community leaders also expected the results to help them decide which direction to take moving forward.

At a recent EEDA meeting, members discussed the survey results and the potential pilot projects.

“We want to see how people are satisfied with what they have and what they feel the needs are,” said Harold Langowski, the city’s clerk-treasurer. “Right now we are assuming everybody wants faster broadband. and that they’re not satisfied with what we have. But we’re only hearing that from people on the committee.”

When the San Luis Valley Rural Electric Cooperative (SLVREC) decided to invest in fiber for more efficient electrical operations, they also took the first step toward improving Internet access for residents and businesses in Colorado’s San Luis Valley. The cooperative is building a network for both members and local nonmembers in some of Colorado’s least populated and worst connected areas.

Up In The Valley

The San Luis Valley in Colorado is the headwaters of the Rio Grande and a high-altitude basin in south central Colorado. There are more than 8,000 square miles within the Valley, but only about half of that is privately owned. The Rio Grande National Forest and the Great Sand Dunes National Park and Preserve cover large swaths of land that attracts naturalists and people looking for outdoor adventure. Tourists also come to the Valley to enjoy the hot springs. The area was once populated with the Ute Native Americans; Mexican settlers have also played a part in populating the region. Mountain ranges bound the Valley on the west and east sides, luring climbers and campers. Alamosa is the most populous community as the county seat with a little under 10,000 people; Adams State University is located there.

Andrea Oaks-Jaramillo, Marketing and Economic Development Coordinator from SLVREC spoke with us about the co-op's venture into fiber connectivity:

“We want to make sure that people live in this area and are able to work and thrive here. We see a lot of our kids that go out of town for university and college and then don’t return because there isn’t a way to make a good living or to telecommute. That’s not what we want. We want to be able to have a stable and thriving economy while still maintaining what is priceless about living in a rural area.”

All Things Lead To Broadband

As one electric cooperative in Indiana is engaged in a project to offer broadband, another project close by is in the works. As rural cooperatives take steps to offer broadband, local communities want to help local co-ops deploy in their areas. 

Jackson County Project Moving Ahead

Last summer, Jackson County Rural Electric Membership Corporation (REMC) announced that they had finalized a plan to deploy Fiber-to-the-Home (FTTH) to every service member within their 1,400 square mile service area. 

With the strong support of Jackson County leadership, the cooperative started work on phase 1, a plan to establish a backbone through most of the ten counties where REMC members live and work. The first phase of the extensive $60 million project is about one-third finished. This phase will also allow the co-op the chance to connect the first 990 premises in order to work out any issues and refine services before reaching more homes and businesses. As they finish up the first phase, REMC is beginning to plan phase 2.

At a January meeting that involved community leaders in the region and cooperatives, REMC General Manager Mark McKinney provided an update:

“We are in the process now of evaluating where phase two will be. We’re about a third of the way through phase one, which was approximately 330 miles of fiber optic cable being installed. When this is all said and done, if everything goes as planned, we’ll be looking at over 2,000 miles of fiber being installed. This is not fiber to the curb, this will be fiber all the way into the home.”

REMC expects to start serving approximately 1,000 customers in the Brownstown areas in February.

I3 Broadband, the private sector partner working with Champaign-Urbana to deliver high-quality connectivity, continues to expand throughout the region and announced that it will aim to offer services to 3,000 more premises during 2018.

One Step At A Time

The company has mapped out the community into neighborhoods and decides order of deployment on several factors, including proximity to areas already being served and level of interest. Residents can indicate their interest online at the company’s website or request the company send them a form to fill out and mail back. I3 will consider bringing the network to a neighborhood when 30 - 45 percent of households express interest in signing up for the Fiber-to-the-Home (FTTH) service.

I3 serves premises in 24 neighborhoods in Champaign-Urbana, which includes neighborhoods that UC2B built out with fiber and areas where iTV-3 deployed fiber.

When the communities of Champaign and Urbana began looking for a partner to offer services via the publicly owned UC2B network, they first chose iTV-3 because the ISP was a local company with a community minded approach. In 2014, they began working with iTV-3, but within two years, iTV-3 decided to sell its assets to Countrywide Broadband. 

The UC2B leadership chose iTV-3 in part because the company had expressed a commitment to keep expanding the network to other neighborhoods. The sale raised concerns because Countrywide was a larger entity taking over a local interested provider, but the community hoped that Countrywide would be better able to expand the infrastructure because it held considerable assets. Champaign-Urbana chose not to exercise the right of first refusal to purchase fiber assets that had been deployed by iTV-3, but they retained ownership of original UC2B assets. Countrywide began serving customers under its subsidiary i3.

Suddenlink passed up the opportunity to offer connectivity in Pinetops, North Carolina, for years until now. About a year after a bill in the General Assembly gave nearby Wilson’s municipal network the ability to serve the tiny community, Suddenlink is taking advantage of the law to enter Pinetops and push Wilson’s Greenlight Community Broadband out.

Suddenly Suddenlink

One of his constituents called Town Commissioner Brent Wooten last October to share a conversation he'd had at work in nearby Wilson. Wooten's constituent had encountered a Suddenlink employee who told him, "We're coming to see you in Pinetops." The company had sent out a notice to employees that overtime would be available because Suddenlink was planning to run fiber from Rocky Mount to Pinetops.

Wooten hadn't heard anything from Suddenlink; neither had any of the other Commissioners. All he knew was that the company had been reducing staff and cutting costs ever since being acquired by Altice in 2015.

A Little History

While events that put Pinetops (pop. 1,300) in the national spotlight began in February 2015, the story has roots that go back further. Officials in Pinetops, recognizing that better local Internet access keeps small rural communities from wasting away, approached several providers years ago requesting better Internet infrastructure. Suddenlink’s service area ends about two miles outside of Pinetops town limits. Nevertheless, Suddenlink wasn't willing to bring cable service to Pinetops. CenturyLink didn't want to make investments to upgrade the community's old DSL solution; the community had no options from national providers.