Cuyahoga County, Ohio’s Office of Innovation and Performance just issued a Request for Information (RFI) [pdf] which seeks to gather information from private vendors in the initial stages of a plan to improve connectivity for those on the wrong side of the broadband gap in Cleveland and the surrounding area. Responses are due January 15th.

Grace Chu, Cleveland Foundation Public Service Fellow with the Cuyahoga County Office of Innovation & Performance, spoke with us about the origins of the RFI and what the county hopes to get out of the request. The county released a new strategic plan in 2017, and broadband played a prominent role. In the time since, the county has partnered with local organizations (like DigitalC and PCs for People) in distributing devices and hotspots to get families connected. Their efforts have intensified during in 2020 and in the wake of the pandemic, but local officials seek a longer term, more comprehensive solution to the connectivity crisis. It sees projects coming to fruition over the next couple of years.

In the announcement, County Executive Armond Budish emphasized the scope of the digital divide and how the efforts they’ve taken during the ongoing Covid 19 pandemic:

Sadly, Cuyahoga County is one of the worst connected communities in the U.S., with 19 percent of households not having any type of internet service. While we’ve been working to lessen the digital divide through partnerships with the Cleveland Foundation and PCs for People—we provided broadband access to over 3,000 homes through this initiative—this RFI allows us to work toward a more long-term solution that can reach more people and provide easier access for those who need it.

Fed up with poor speeds and no service, a handful of residents in Washington County, Ohio have teamed up to form a broadband cooperative to pursue better connectivity for themselves and their neighbors. 

The Southeast Ohio Broadband Cooperative (SEOBC), created last May, is the result of work led by David Brown. “Electric cooperatives worked,” he said of the founding impulse. “Why can’t we do the same thing for broadband?”

After organizing, the first step the group took was to set up a speed test and map to both show how poorly connected many residents of Washington County are, and to plan for the future. That test is still ongoing, and the results are not terribly encouraging so far. Out of 4,662 run, almost 800 premises have no service (17%). Suddenlink and Charter are the only providers returning averages above the FCC’s threshold for basic broadband (25/3 Mbps (Megabits per second)), but together they represent just over 10% of those taking tests — though admittedly this is the result of sample bias, the map shows that outside of Marietta, Lovell, Beverly, Vincent, and the few other concentrated areas there are few providers returning adequate speeds. Subscribers to Frontier, Windstream, and ViaSat across the county see average connections of around 8/2 Mbps (Megabits per second). Those on HughesNet even worse off, at 3/2.5 Mbps.

Asa Boring, a Belpre Township trustee, told the Marietta Times: 

We have people in our area who have sort of Internet, but it’s kind of a hit and miss thing. But when you get a mile out of Little Hocking it’s over with, you just don’t get it . . . unless you sign up with Windstream and sometimes it works and sometimes it doesn’t.

Targeted Solutions

ETI Software Solutions sponsored an event to help untangle the set of considerations facing communities discussing what route they want to take to improve Internet access for families and businesses in the community. 

Heather Gold (HBG Strategies) presided over the panel which included ILSR's Christopher Mitchell as well as Ben Fineman, President of the Michigan Broadband Cooperative, Steve Lang, IT Manager for the city of Wadsworth, Ohio and its CityLink Fiber, and Will Aycock, General Manager of the Greenlight Network in Wilson, North Carolina. They cover a lot of ground, from the different models worth considering, to the phases of planning, to financing, construction, and customer service.

Watch the video at ETI's YouTube channel, or below.

The Ohio Valley Regional Development Commission (OVRDC) has an ongoing RFP [pdf] to hire a Broadband Planning Coordinator to perform asset inventory, mapping, and an analysis of existing wireline and wireless network in a twelve-county region. It’s part of a $400,000 grant the commission received as part of CARES funding that will, in part, look for ways to expand and upgrade broadband connectivity options in support of manufacturing, telehealth, distance learning, and economic recovery in the region following the onset of the Covid-19 pandemic. 

John Hemmings, Executive Director of the Ohio Valley Regional Development Commission, said of the grant and position:

We are appreciative of the Economic Development Administration in assisting us with recovery efforts associated with the COVID-19 pandemic. For many years, OVRDC has been a champion of better broadband service in our region and throughout Appalachia and rural Ohio. COVID-19 put on display quite clearly the shortcomings and broadband issues we suffer from in our region. With this grant, we look forward to evaluating the impact of COVID-19 on our tourism sector. We are hopeful through this assistance we can advance efforts to remedy these situations in the OVRDC region.

Job Duties

Interested individuals and firms will work with existing stakeholders to provide a comprehensive look at the state of broadband and opportunities for expansion in support of the above efforts across Adams, Brown, Clermont, Fayette, Gallia, Highland, Jackson, Lawrence, Pike, Ross, Scioto and Vinton Counties. They cluster south of Columbus along the state’s southern border. The OVRDC “coordinates federal, state and local resources to encourage development and improve quality of life by offering technical assistance, planning and support for economic development, community development and transportation projects.”

After years of fielding complaints from residents about the speed, reliability, and poor customer service of the city’s single wireline broadband provider, Springboro, Ohio (pop. 19,000) has decided enough is enough. Over the next year, the city (situated ten miles south of Dayton) will build a 23-mile fiber loop for municipal services and, at the same time, lay five additional conduits to entice additional Internet Service Providers (ISPs) to come in and offer service, stimulating competition and economic development in the region moving forward.

A Fiber Master Plan

City Manager Chris Pozzuto laid out the plan for the city council, which staff had been working on for the last half year, back in July. It was driven in part by the criticism his office had fielded for years about the incumbent wireline service provider (the two satellite providers also prompted plenty of complaints of their own). Out of a desire both to provide residents with symmetrical gigabit access and stimulate economic development on a 200-acre commercial plot, Pozzuto started talking with regional partners and putting together an alterative.

The city’s Fiber Master Plan [pdf] calls for a 72-strand, 23-mile loop to be built around Springboro, along every major street and thoroughfare and up to the entrance of every neighborhood. Via microtrenching, six conduits will be laid — one for the city, and the remaining for up to five new ISPs to compete for service. 

All across the country, municipal networks, cooperatives, and cities have been putting in extra effort to make sure that Americans have the fast, affordable, reliable Internet access they need to conduct their lives in the midst of the COVID-19 pandemic. 

AT&T has decided to take another route. A USA Today report last week revealed that the company has stopped making connections to users subscribing to its ADSL Internet as of October 1st. Anyone calling the company to set up new service is being told that no new accounts are being accepted. 

The decision comes right as the National Digital Inclusion Alliance has released a report detailing that only 28% of AT&T’s territory can get fiber from the company. AT&T has deliberately focused investment in more urban areas of higher income. From the report:

The analysis of AT&T’s network reveals that the company is prioritizing network upgrades to wealthier areas, and leaving lower income communities with outdated technologies. Across the country, the median income for households with fiber available is 34 percent higher than in areas with DSL only — $60,969 compared to $45,500. 

The Deep South Hit Hardest

As of today, it looks like the most conservative number of those affected by the decision will be about 80,000 households that have no other option. Our analysis using the Federal Communication Commission’s (FCC) Form 477 data shows that the Deep South will be hit the hardest (see table at the bottom of the page). 

Collectively it means more than 207,000 Americans who, if disconnected, will have no option for Internet aside from their mobile devices or satellite service. The number of Americans affected by the decision but which have additional wireline options is higher: roughly 2.2 million American households nationwide subscribe to the service (see map, below).  

Planning, designing, building, and maintaining a community broadband network involves a host of complicated technical, financial, and operational tasks, but being successful also requires having a game plan for marketing. 

FairlawnGig, Ohio’s municipal network for the town of 7,500 just north of Akron, is succeeding at the latter during the ongoing public health crisis. It has added a section to its website called Pandemic Positives, highlighting the stories of residents who have, like so many of the rest of us, been forced to move the bulk of our lives online. "In the year of social distancing," FairlawnGig introduces the stories, "work-from-home, and remote learning, we’re thrilled to bring you and your household the robust Internet service you need. FairlawnGig provides the bandwidth that to support all your needs, even the unanticipated ones, like a pandemic. As necessity is the mother of invention, we’re looking at 2020 as a chance to take lemons and make lemonade."

The network shares a collection of testimonials from users:

FairlawnGig has been a life saver during the pandemic. Both my husband and I are still working from home and each of us have at least three devices running at once. I’m a teacher at Forest Hill CLC and I can run 2-3 class meetings at the same time with my students while my husband is able to complete his meetings and work with no lag at all from the WiFi. We’re very happy to have this FairlawnGig!

While new municipal networks often (and rightly!) catch headlines for dramatically improving the lives of residents by giving them access to high-speed, reliable, low-cost Internet access, institutional networks also remain a tried-and-true model for cities and regions looking to begin investing in their information future. And, by connecting government buildings, schools, public libraries, and other community anchor institutions, they save communities money and can serve as an alternative when monopoly ISPs like Comcast try to negotiate huge fee increases to basic city services without any explanation (like in the case of Martin County, FL). 

The Miami Valley, Ohio, region accomplished the same goal a year ago, when GATEway Fiber lit up its intergovernmental, multi-jurisdictional fiber network connecting eight member cities and dozens of municipal buildings, schools, and other public anchor institutions. The result of six years of effort, the project provides the capacity and technical expertise for present and future undertakings to enhance educational initiatives, public safety programs, and utility work, and provides a model for other communities looking to work together to secure their information infrastructure moving forward.

Local governments have been creative in finding ways to conduct work remotely during the ongoing coronavirus pandemic, conducting city council meetings via Zoom or congregating in football stadiums to vote on referendums. Soon, Summit County, Ohio and the city of Akron will be better equipped to do similar work. Both have passed council measures approving an agreement with the neighboring city of Fairlawn to expand the latter’s municipal network southeast, and create a fiber ring connecting county- and city-level criminal justice and public safety buildings. The Summit County Criminal Justice Technology Project, which will be complete by the end of the year, is designed to facilitate court proceedings and public safety work remotely in response to the coronavirus pandemic.

A Burnin' Ring of Fiber

FairlawnGig, the municipal network run by the city of the same name, has issued a Request for Qualifications to design and build the network extension it will then manage. The ring will consist of 20 miles of mostly 864-strand fiber (with some places getting 24-strand additions or upgrades) and the $6.5 million cost will be paid for by Summit County (the money is coming from CARES Act funds).

Summit County Executive Ilene said of the investment: 

COVID-19 has forced us to rethink how government operates and delivers services. As we begin to adjust to life with the virus, we have to consider how to safely and efficiently meet the needs of our community. This project prioritizes both safety and efficiency.