In this episode of the podcast, Chris sits down with Christy Batts, Chief Broadband Officer at CDE Lightband, and Amanda Cherry, Customer Experience Supervisor, to explore the exciting developments in Clarksville's municipal broadband network. They discuss the town's transition from Active Ethernet to XGS-PON, a significant upgrade that promises multi-gigabit symmetrical speeds and increased efficiency. 

Christy and Amanda share insights into the challenges of upgrading 30,000 customers while maintaining high service standards and the ongoing efforts to future-proof Clarksville's network. They also delve into the unique aspects of operating in a military town, the importance of underground infrastructure in new developments, and the innovative use of AI for customer service training. 

Tune in to learn how Clarksville is setting a new standard for municipal broadband and ensuring a robust, reliable service for years to come.

This show is 32 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license

In this episode of the podcast, Chris sits down with Christy Batts, Chief Broadband Officer at CDE Lightband, and Amanda Cherry, Customer Experience Supervisor, to explore the exciting developments in Clarksville's municipal broadband network. They discuss the town's transition from Active Ethernet to XGS-PON, a significant upgrade that promises multi-gigabit symmetrical speeds and increased efficiency. 

Christy and Amanda share insights into the challenges of upgrading 30,000 customers while maintaining high service standards and the ongoing efforts to future-proof Clarksville's network. They also delve into the unique aspects of operating in a military town, the importance of underground infrastructure in new developments, and the innovative use of AI for customer service training. 

Tune in to learn how Clarksville is setting a new standard for municipal broadband and ensuring a robust, reliable service for years to come.

This show is 32 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license

In this episode of the podcast, Chris sits down with Christy Batts, Chief Broadband Officer at CDE Lightband, and Amanda Cherry, Customer Experience Supervisor, to explore the exciting developments in Clarksville's municipal broadband network. They discuss the town's transition from Active Ethernet to XGS-PON, a significant upgrade that promises multi-gigabit symmetrical speeds and increased efficiency. 

Christy and Amanda share insights into the challenges of upgrading 30,000 customers while maintaining high service standards and the ongoing efforts to future-proof Clarksville's network. They also delve into the unique aspects of operating in a military town, the importance of underground infrastructure in new developments, and the innovative use of AI for customer service training. 

Tune in to learn how Clarksville is setting a new standard for municipal broadband and ensuring a robust, reliable service for years to come.

This show is 32 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license

In this episode of the podcast, Chris sits down with Christy Batts, Chief Broadband Officer at CDE Lightband, and Amanda Cherry, Customer Experience Supervisor, to explore the exciting developments in Clarksville's municipal broadband network. They discuss the town's transition from Active Ethernet to XGS-PON, a significant upgrade that promises multi-gigabit symmetrical speeds and increased efficiency. 

Christy and Amanda share insights into the challenges of upgrading 30,000 customers while maintaining high service standards and the ongoing efforts to future-proof Clarksville's network. They also delve into the unique aspects of operating in a military town, the importance of underground infrastructure in new developments, and the innovative use of AI for customer service training. 

Tune in to learn how Clarksville is setting a new standard for municipal broadband and ensuring a robust, reliable service for years to come.

This show is 32 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license

In this episode of the podcast, Chris speaks again with Sean Gonsalves on recent developments in broadband infrastructure, focusing on efforts in California and Massachusetts to address digital equity and expand access to high-speed internet.

Sean and Chris discuss the California Public Utilities Commission's recent awards from the Federal Fund Account aimed at building last-mile fiber networks in cities like Oakland, San Francisco, and Fremont. These awards are significant for underserved communities and highlight the importance of public ownership in major cities. Sean provides insights into San Francisco's Fiber to Housing program, which aims to connect 30,000 affordable housing units to high-speed internet by leveraging the city's municipal fiber network.

The conversation also covers Massachusetts' broadband funding, including unexpected outcomes like substantial funding for Verizon and its implications for municipal broadband projects. They discuss the challenges cities face with the BEAD program and emphasize the need for creative public-private partnerships to solve connectivity issues.

This show is 39 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license

In this episode of the podcast, Chris speaks again with Sean Gonsalves on recent developments in broadband infrastructure, focusing on efforts in California and Massachusetts to address digital equity and expand access to high-speed internet.

Sean and Chris discuss the California Public Utilities Commission's recent awards from the Federal Fund Account aimed at building last-mile fiber networks in cities like Oakland, San Francisco, and Fremont. These awards are significant for underserved communities and highlight the importance of public ownership in major cities. Sean provides insights into San Francisco's Fiber to Housing program, which aims to connect 30,000 affordable housing units to high-speed internet by leveraging the city's municipal fiber network.

The conversation also covers Massachusetts' broadband funding, including unexpected outcomes like substantial funding for Verizon and its implications for municipal broadband projects. They discuss the challenges cities face with the BEAD program and emphasize the need for creative public-private partnerships to solve connectivity issues.

This show is 39 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license

In this episode of the podcast, Chris speaks again with Sean Gonsalves on recent developments in broadband infrastructure, focusing on efforts in California and Massachusetts to address digital equity and expand access to high-speed internet.

Sean and Chris discuss the California Public Utilities Commission's recent awards from the Federal Fund Account aimed at building last-mile fiber networks in cities like Oakland, San Francisco, and Fremont. These awards are significant for underserved communities and highlight the importance of public ownership in major cities. Sean provides insights into San Francisco's Fiber to Housing program, which aims to connect 30,000 affordable housing units to high-speed internet by leveraging the city's municipal fiber network.

The conversation also covers Massachusetts' broadband funding, including unexpected outcomes like substantial funding for Verizon and its implications for municipal broadband projects. They discuss the challenges cities face with the BEAD program and emphasize the need for creative public-private partnerships to solve connectivity issues.

This show is 39 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license

In this episode of the podcast, Chris speaks again with Sean Gonsalves on recent developments in broadband infrastructure, focusing on efforts in California and Massachusetts to address digital equity and expand access to high-speed internet.

Sean and Chris discuss the California Public Utilities Commission's recent awards from the Federal Fund Account aimed at building last-mile fiber networks in cities like Oakland, San Francisco, and Fremont. These awards are significant for underserved communities and highlight the importance of public ownership in major cities. Sean provides insights into San Francisco's Fiber to Housing program, which aims to connect 30,000 affordable housing units to high-speed internet by leveraging the city's municipal fiber network.

The conversation also covers Massachusetts' broadband funding, including unexpected outcomes like substantial funding for Verizon and its implications for municipal broadband projects. They discuss the challenges cities face with the BEAD program and emphasize the need for creative public-private partnerships to solve connectivity issues.

This show is 39 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license

In this episode of the podcast, Chris speaks again with Sean Gonsalves on recent developments in broadband infrastructure, focusing on efforts in California and Massachusetts to address digital equity and expand access to high-speed internet.

Sean and Chris discuss the California Public Utilities Commission's recent awards from the Federal Fund Account aimed at building last-mile fiber networks in cities like Oakland, San Francisco, and Fremont. These awards are significant for underserved communities and highlight the importance of public ownership in major cities. Sean provides insights into San Francisco's Fiber to Housing program, which aims to connect 30,000 affordable housing units to high-speed internet by leveraging the city's municipal fiber network.

The conversation also covers Massachusetts' broadband funding, including unexpected outcomes like substantial funding for Verizon and its implications for municipal broadband projects. They discuss the challenges cities face with the BEAD program and emphasize the need for creative public-private partnerships to solve connectivity issues.

This show is 39 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license

In this episode of the podcast, Chris speaks again with Sean Gonsalves on recent developments in broadband infrastructure, focusing on efforts in California and Massachusetts to address digital equity and expand access to high-speed internet.

Sean and Chris discuss the California Public Utilities Commission's recent awards from the Federal Fund Account aimed at building last-mile fiber networks in cities like Oakland, San Francisco, and Fremont. These awards are significant for underserved communities and highlight the importance of public ownership in major cities. Sean provides insights into San Francisco's Fiber to Housing program, which aims to connect 30,000 affordable housing units to high-speed internet by leveraging the city's municipal fiber network.

The conversation also covers Massachusetts' broadband funding, including unexpected outcomes like substantial funding for Verizon and its implications for municipal broadband projects. They discuss the challenges cities face with the BEAD program and emphasize the need for creative public-private partnerships to solve connectivity issues.

This show is 39 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license