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In Florida, This Jackson County Business Owner So Over Crappy Internet Access

From the "Not Just Tired, but SICK and Tired Files" comes a letter to the editor of the Jackson County Floridian. Cynthia Cuenin, who has lived in the area for almost 30 years, says she's ready to call it quits and find a new community. Why? Because she can't get the Internet access she needs for her business.

Not only are the service options unacceptable, but the prices are too high. Cynthia also expresses exasperation at the negative impact on her children's education:

I also have two school-aged children who can’t even get online to do their dual enrollment at Chipola with enough confidence to take a test online! We live in unincorporated Jackson County, outside of Grand Ridge, very near I-10, which has high speed fiber optic cables running down it!

She notes that she pays around $250 per month for 25 Mbps, which rarely reaches the advertised speeds. "Right now I am at 1.97 Mbps for download speed!" she writes (exclamation points hers).

Jackson County has contemplated their connectivity problems in the past. Most recently in the spring of 2019, county leaders discussed potential public-private partnerships. In 2018, areas in rural Jackson County were targeted for Connect America Fund Phase 2.

Florida is one of 19 states that restrict local telecommunications authority. If Cynthia's local community were encouraged rather than discouraged from investing in high-quality Internet access infrastructure, she would have more options and the providers offering service would be compelled to do a better job at more reasonable prices. She writes:

The internet is no longer a luxury; it is a necessity, like electricity. One cannot function in today’s society without it!

In Florida, This Jackson County Business Owner So Over Crappy Internet Access

From the "Not Just Tired, but SICK and Tired Files" comes a letter to the editor of the Jackson County Floridian. Cynthia Cuenin, who has lived in the area for almost 30 years, says she's ready to call it quits and find a new community. Why? Because she can't get the Internet access she needs for her business.

Not only are the service options unacceptable, but the prices are too high. Cynthia also expresses exasperation at the negative impact on her children's education:

I also have two school-aged children who can’t even get online to do their dual enrollment at Chipola with enough confidence to take a test online! We live in unincorporated Jackson County, outside of Grand Ridge, very near I-10, which has high speed fiber optic cables running down it!

She notes that she pays around $250 per month for 25 Mbps, which rarely reaches the advertised speeds. "Right now I am at 1.97 Mbps for download speed!" she writes (exclamation points hers).

Jackson County has contemplated their connectivity problems in the past. Most recently in the spring of 2019, county leaders discussed potential public-private partnerships. In 2018, areas in rural Jackson County were targeted for Connect America Fund Phase 2.

Florida is one of 19 states that restrict local telecommunications authority. If Cynthia's local community were encouraged rather than discouraged from investing in high-quality Internet access infrastructure, she would have more options and the providers offering service would be compelled to do a better job at more reasonable prices. She writes:

The internet is no longer a luxury; it is a necessity, like electricity. One cannot function in today’s society without it!

In Florida, This Jackson County Business Owner So Over Crappy Internet Access

From the "Not Just Tired, but SICK and Tired Files" comes a letter to the editor of the Jackson County Floridian. Cynthia Cuenin, who has lived in the area for almost 30 years, says she's ready to call it quits and find a new community. Why? Because she can't get the Internet access she needs for her business.

Not only are the service options unacceptable, but the prices are too high. Cynthia also expresses exasperation at the negative impact on her children's education:

I also have two school-aged children who can’t even get online to do their dual enrollment at Chipola with enough confidence to take a test online! We live in unincorporated Jackson County, outside of Grand Ridge, very near I-10, which has high speed fiber optic cables running down it!

She notes that she pays around $250 per month for 25 Mbps, which rarely reaches the advertised speeds. "Right now I am at 1.97 Mbps for download speed!" she writes (exclamation points hers).

Jackson County has contemplated their connectivity problems in the past. Most recently in the spring of 2019, county leaders discussed potential public-private partnerships. In 2018, areas in rural Jackson County were targeted for Connect America Fund Phase 2.

Florida is one of 19 states that restrict local telecommunications authority. If Cynthia's local community were encouraged rather than discouraged from investing in high-quality Internet access infrastructure, she would have more options and the providers offering service would be compelled to do a better job at more reasonable prices. She writes:

The internet is no longer a luxury; it is a necessity, like electricity. One cannot function in today’s society without it!

Multichannel News Examines Munis and Economic Growth

Multichannel News recently published an informative and detailed look at municipal networks and the surge in interest that communities have exhibited as they've explored ways to improve local connectivity. Author Mike Farrell provides an indepth examination some of the many local communities that have used fiber optic connectivity to attract job creators and some of the common challenges they've encountered.

Still Some Opposition 

As Farrell notes, several candidates for President have mentioned funding for municipal networks in their platforms, bringing more attention to publicly owned Internet networks. The interest has been growing for some time, however, as has opposition. Farrell writes:

But no matter which side you’re on, one thing is increasingly clear: municipal broadband is gaining steam and some communities are finding innovative ways to finance and maintain projects. And the risk, as many areas are finding out, is becoming worth it.

When Farrell spoke with the NCTA - The Internet & Television Association (formerly the National Cable & Telecommunications Association), which lobbies on behalf of large and small Internet service providers, they indicated a dislike of competition:

“Broadly, we support government programs that dedicate money to building networks where they don’t exist or make economic sense for private ISPs to build, and believe that taxpayer dollars should not be used to subsidize competition where networks already exist,” NCTA senior vice president, strategic communications Brian Dietz said in an email message.

Here and There

Farrell covers communities where networks have been serving the public for years and in places where locals have only recently decided to make the investment. One of the places Farrell writes about, which many other authors have covered, is Chattanooga, Tennessee: 

Multichannel News Examines Munis and Economic Growth

Multichannel News recently published an informative and detailed look at municipal networks and the surge in interest that communities have exhibited as they've explored ways to improve local connectivity. Author Mike Farrell provides an indepth examination some of the many local communities that have used fiber optic connectivity to attract job creators and some of the common challenges they've encountered.

Still Some Opposition 

As Farrell notes, several candidates for President have mentioned funding for municipal networks in their platforms, bringing more attention to publicly owned Internet networks. The interest has been growing for some time, however, as has opposition. Farrell writes:

But no matter which side you’re on, one thing is increasingly clear: municipal broadband is gaining steam and some communities are finding innovative ways to finance and maintain projects. And the risk, as many areas are finding out, is becoming worth it.

When Farrell spoke with the NCTA - The Internet & Television Association (formerly the National Cable & Telecommunications Association), which lobbies on behalf of large and small Internet service providers, they indicated a dislike of competition:

“Broadly, we support government programs that dedicate money to building networks where they don’t exist or make economic sense for private ISPs to build, and believe that taxpayer dollars should not be used to subsidize competition where networks already exist,” NCTA senior vice president, strategic communications Brian Dietz said in an email message.

Here and There

Farrell covers communities where networks have been serving the public for years and in places where locals have only recently decided to make the investment. One of the places Farrell writes about, which many other authors have covered, is Chattanooga, Tennessee: 

Multichannel News Examines Munis and Economic Growth

Multichannel News recently published an informative and detailed look at municipal networks and the surge in interest that communities have exhibited as they've explored ways to improve local connectivity. Author Mike Farrell provides an indepth examination some of the many local communities that have used fiber optic connectivity to attract job creators and some of the common challenges they've encountered.

Still Some Opposition 

As Farrell notes, several candidates for President have mentioned funding for municipal networks in their platforms, bringing more attention to publicly owned Internet networks. The interest has been growing for some time, however, as has opposition. Farrell writes:

But no matter which side you’re on, one thing is increasingly clear: municipal broadband is gaining steam and some communities are finding innovative ways to finance and maintain projects. And the risk, as many areas are finding out, is becoming worth it.

When Farrell spoke with the NCTA - The Internet & Television Association (formerly the National Cable & Telecommunications Association), which lobbies on behalf of large and small Internet service providers, they indicated a dislike of competition:

“Broadly, we support government programs that dedicate money to building networks where they don’t exist or make economic sense for private ISPs to build, and believe that taxpayer dollars should not be used to subsidize competition where networks already exist,” NCTA senior vice president, strategic communications Brian Dietz said in an email message.

Here and There

Farrell covers communities where networks have been serving the public for years and in places where locals have only recently decided to make the investment. One of the places Farrell writes about, which many other authors have covered, is Chattanooga, Tennessee: 

Multichannel News Examines Munis and Economic Growth

Multichannel News recently published an informative and detailed look at municipal networks and the surge in interest that communities have exhibited as they've explored ways to improve local connectivity. Author Mike Farrell provides an indepth examination some of the many local communities that have used fiber optic connectivity to attract job creators and some of the common challenges they've encountered.

Still Some Opposition 

As Farrell notes, several candidates for President have mentioned funding for municipal networks in their platforms, bringing more attention to publicly owned Internet networks. The interest has been growing for some time, however, as has opposition. Farrell writes:

But no matter which side you’re on, one thing is increasingly clear: municipal broadband is gaining steam and some communities are finding innovative ways to finance and maintain projects. And the risk, as many areas are finding out, is becoming worth it.

When Farrell spoke with the NCTA - The Internet & Television Association (formerly the National Cable & Telecommunications Association), which lobbies on behalf of large and small Internet service providers, they indicated a dislike of competition:

“Broadly, we support government programs that dedicate money to building networks where they don’t exist or make economic sense for private ISPs to build, and believe that taxpayer dollars should not be used to subsidize competition where networks already exist,” NCTA senior vice president, strategic communications Brian Dietz said in an email message.

Here and There

Farrell covers communities where networks have been serving the public for years and in places where locals have only recently decided to make the investment. One of the places Farrell writes about, which many other authors have covered, is Chattanooga, Tennessee: 

Multichannel News Examines Munis and Economic Growth

Multichannel News recently published an informative and detailed look at municipal networks and the surge in interest that communities have exhibited as they've explored ways to improve local connectivity. Author Mike Farrell provides an indepth examination some of the many local communities that have used fiber optic connectivity to attract job creators and some of the common challenges they've encountered.

Still Some Opposition 

As Farrell notes, several candidates for President have mentioned funding for municipal networks in their platforms, bringing more attention to publicly owned Internet networks. The interest has been growing for some time, however, as has opposition. Farrell writes:

But no matter which side you’re on, one thing is increasingly clear: municipal broadband is gaining steam and some communities are finding innovative ways to finance and maintain projects. And the risk, as many areas are finding out, is becoming worth it.

When Farrell spoke with the NCTA - The Internet & Television Association (formerly the National Cable & Telecommunications Association), which lobbies on behalf of large and small Internet service providers, they indicated a dislike of competition:

“Broadly, we support government programs that dedicate money to building networks where they don’t exist or make economic sense for private ISPs to build, and believe that taxpayer dollars should not be used to subsidize competition where networks already exist,” NCTA senior vice president, strategic communications Brian Dietz said in an email message.

Here and There

Farrell covers communities where networks have been serving the public for years and in places where locals have only recently decided to make the investment. One of the places Farrell writes about, which many other authors have covered, is Chattanooga, Tennessee: 

Multichannel News Examines Munis and Economic Growth

Multichannel News recently published an informative and detailed look at municipal networks and the surge in interest that communities have exhibited as they've explored ways to improve local connectivity. Author Mike Farrell provides an indepth examination some of the many local communities that have used fiber optic connectivity to attract job creators and some of the common challenges they've encountered.

Still Some Opposition 

As Farrell notes, several candidates for President have mentioned funding for municipal networks in their platforms, bringing more attention to publicly owned Internet networks. The interest has been growing for some time, however, as has opposition. Farrell writes:

But no matter which side you’re on, one thing is increasingly clear: municipal broadband is gaining steam and some communities are finding innovative ways to finance and maintain projects. And the risk, as many areas are finding out, is becoming worth it.

When Farrell spoke with the NCTA - The Internet & Television Association (formerly the National Cable & Telecommunications Association), which lobbies on behalf of large and small Internet service providers, they indicated a dislike of competition:

“Broadly, we support government programs that dedicate money to building networks where they don’t exist or make economic sense for private ISPs to build, and believe that taxpayer dollars should not be used to subsidize competition where networks already exist,” NCTA senior vice president, strategic communications Brian Dietz said in an email message.

Here and There

Farrell covers communities where networks have been serving the public for years and in places where locals have only recently decided to make the investment. One of the places Farrell writes about, which many other authors have covered, is Chattanooga, Tennessee: 

Observations from Tech Writer Karl Bode - Community Broadband Bits Podcast 379

If you're a regular reader of MuniNetworks.org, you've seen Karl Bode's name and it's almost certain you've read his work elsewhere. Karl has had his finger on the pulse of telecom, broadband, and related legislative events for a long time.

This week, Karl comes on the show to talk about how his career trajectory led to where he is right now, the surprising and unsurprising things he's seen, and how media coverage of telecom and technology has changed over the years. There are some issues, notes Karl, that should be handled more aggressively both in developing policy and in how the media covers them. The impact of large monopolistic Internet service providers, privacy concerns, and network neutrality are a few matters that affect us more than most people realize. 

Christopher and Karl talk about the FCC and corruption of the commenting system that surrounded the decision to retract federal network neutrality protections. They also talk about Washington D.C.'s different attitudes toward big tech companies such as Google and Facebook versus big ISPs like AT&T and Comcast.

This show is 32 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.