symmetry

Content tagged with "symmetry"

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Putting Shareholders and Profits ahead of the Community

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One of the key differences between community owned networks and those driven by profit is customer service. Community-driven providers spend more and create more jobs in the community to ensure subscribers' needs are met. The massive private companies instead choose to outsource the jobs to call centers (sometimes in the U.S., sometimes outside) in order to cut costs (and jobs - see the report from the Media and Democracy Coalition). We've seen a few examples of the big carrier approach in this arena - as when Cablevision billed apartment residents $500 after a fire for the DVR that was consumed in the blaze... stay classy, Cablevision. Another difference between community networks and the big carriers is that big carriers see little reason to upgrade their anemic networks to ensure communities remain competitive in the digital age. As Free Press has long documented [pdf] big companies like AT&T have been investing less in recent years as the U.S. has continued falling in international broadband rankings. Up here in Minnesota, Qwest has invested in FTTN - what they call fiber-to-the-node. We call it Fiber-to-the-Nowhere. For those who happen to live very close to the node, they get slightly faster DSL speeds that are still vastly asymmetrical. Meanwhile, Qwest has branded this modest improvement for some as "fiber-optic fast" and "heavy duty (HD)" Internet, misleading customers into thinking they are actually going to get faster speeds than Comcast's DOCSIS 3. Much as I hate to praise the middling DOCSIS 3 upgrade, it certainly offers a better experience than any real results we have seen with Qwest. But as we carefully documented in this report, community networks offer more for less. Two friends recently moved to Qwest. One, J, was convinced by a Qwest salesperson that Qwest would be much faster so he signed up for a 20Mbps down package.
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Putting Shareholders and Profits ahead of the Community

By on
One of the key differences between community owned networks and those driven by profit is customer service. Community-driven providers spend more and create more jobs in the community to ensure subscribers' needs are met. The massive private companies instead choose to outsource the jobs to call centers (sometimes in the U.S., sometimes outside) in order to cut costs (and jobs - see the report from the Media and Democracy Coalition). We've seen a few examples of the big carrier approach in this arena - as when Cablevision billed apartment residents $500 after a fire for the DVR that was consumed in the blaze... stay classy, Cablevision. Another difference between community networks and the big carriers is that big carriers see little reason to upgrade their anemic networks to ensure communities remain competitive in the digital age. As Free Press has long documented [pdf] big companies like AT&T have been investing less in recent years as the U.S. has continued falling in international broadband rankings. Up here in Minnesota, Qwest has invested in FTTN - what they call fiber-to-the-node. We call it Fiber-to-the-Nowhere. For those who happen to live very close to the node, they get slightly faster DSL speeds that are still vastly asymmetrical. Meanwhile, Qwest has branded this modest improvement for some as "fiber-optic fast" and "heavy duty (HD)" Internet, misleading customers into thinking they are actually going to get faster speeds than Comcast's DOCSIS 3. Much as I hate to praise the middling DOCSIS 3 upgrade, it certainly offers a better experience than any real results we have seen with Qwest. But as we carefully documented in this report, community networks offer more for less. Two friends recently moved to Qwest. One, J, was convinced by a Qwest salesperson that Qwest would be much faster so he signed up for a 20Mbps down package.
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A Public Interest Internet Agenda

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The Media and Democracy Coalition put together an impressive report examining a number of policy options to put communities first in telecommunications infrastructure. The report discusses the fundamental importance of broadband - noting that it enables the right to communicate. Having establishing its importance, the report notes that good policy must be well informed and goes on to make multiple recommendations.
Policy should promote competition, innovation, localism, and opportunity. Locally-owned and -operated networks support these core goals of Federal broadband policy, and therefore should receive priority in terms of Federal support. Structural separation of ownership of broadband infrastructure from the delivery of service over that infrastructure will further promote these goals.
The report also touches on other key issues - including Universal Access, a non-discriminatory Internet (network neutrality), symmetrical connections, and privacy. But the most important focus from our perspective is that of localism:
For decades, American communities — both rural and urban — have been neglected and underserved by absentee-owned networks, whose business models clearly do not work in smaller or economically challenged communities. By contrast, in the communities in which they are based, locally-owned networks are more likely than absentee-owned networks to provide rapid response to emergencies, enhanced services, and value-added, social capital benefits such as job-training, youth-mentoring, and small business incubation. In addition, local networks are less likely to outsource jobs, thereby strengthening local and regional economies, while creating more opportunities for community-based innovation and problem-solving. Federal broadband policy that prioritizes support for local networks will produce more competitive markets, consumer choice, and opportunities for innovation.
The first two recommendations in this section calls for federal policy that discourages absentee ownership:
  1. To fulfill the goal of extending broadband service to un- and underserved areas, federal broadband policy should prioritize support for locally-owned and -operated networks, including those owned by local governments, nonprofits and cooperatives, and public-private partnerships.
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A Public Interest Internet Agenda

By
The Media and Democracy Coalition put together an impressive report examining a number of policy options to put communities first in telecommunications infrastructure. The report discusses the fundamental importance of broadband - noting that it enables the right to communicate. Having establishing its importance, the report notes that good policy must be well informed and goes on to make multiple recommendations.
Policy should promote competition, innovation, localism, and opportunity. Locally-owned and -operated networks support these core goals of Federal broadband policy, and therefore should receive priority in terms of Federal support. Structural separation of ownership of broadband infrastructure from the delivery of service over that infrastructure will further promote these goals.
The report also touches on other key issues - including Universal Access, a non-discriminatory Internet (network neutrality), symmetrical connections, and privacy. But the most important focus from our perspective is that of localism:
For decades, American communities — both rural and urban — have been neglected and underserved by absentee-owned networks, whose business models clearly do not work in smaller or economically challenged communities. By contrast, in the communities in which they are based, locally-owned networks are more likely than absentee-owned networks to provide rapid response to emergencies, enhanced services, and value-added, social capital benefits such as job-training, youth-mentoring, and small business incubation. In addition, local networks are less likely to outsource jobs, thereby strengthening local and regional economies, while creating more opportunities for community-based innovation and problem-solving. Federal broadband policy that prioritizes support for local networks will produce more competitive markets, consumer choice, and opportunities for innovation.
The first two recommendations in this section calls for federal policy that discourages absentee ownership:
  1. To fulfill the goal of extending broadband service to un- and underserved areas, federal broadband policy should prioritize support for locally-owned and -operated networks, including those owned by local governments, nonprofits and cooperatives, and public-private partnerships.
Read More

A Public Interest Internet Agenda

By
The Media and Democracy Coalition put together an impressive report examining a number of policy options to put communities first in telecommunications infrastructure. The report discusses the fundamental importance of broadband - noting that it enables the right to communicate. Having establishing its importance, the report notes that good policy must be well informed and goes on to make multiple recommendations.
Policy should promote competition, innovation, localism, and opportunity. Locally-owned and -operated networks support these core goals of Federal broadband policy, and therefore should receive priority in terms of Federal support. Structural separation of ownership of broadband infrastructure from the delivery of service over that infrastructure will further promote these goals.
The report also touches on other key issues - including Universal Access, a non-discriminatory Internet (network neutrality), symmetrical connections, and privacy. But the most important focus from our perspective is that of localism:
For decades, American communities — both rural and urban — have been neglected and underserved by absentee-owned networks, whose business models clearly do not work in smaller or economically challenged communities. By contrast, in the communities in which they are based, locally-owned networks are more likely than absentee-owned networks to provide rapid response to emergencies, enhanced services, and value-added, social capital benefits such as job-training, youth-mentoring, and small business incubation. In addition, local networks are less likely to outsource jobs, thereby strengthening local and regional economies, while creating more opportunities for community-based innovation and problem-solving. Federal broadband policy that prioritizes support for local networks will produce more competitive markets, consumer choice, and opportunities for innovation.
The first two recommendations in this section calls for federal policy that discourages absentee ownership:
  1. To fulfill the goal of extending broadband service to un- and underserved areas, federal broadband policy should prioritize support for locally-owned and -operated networks, including those owned by local governments, nonprofits and cooperatives, and public-private partnerships.
Read More

Community Fiber Networks, Symmetry, and the Flu

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Many publicly owned community fiber networks offer symmetrical connections - allowing subscribers to both upload and download content at the same speeds. This approach treats the subscriber as both a producer and consumer of content (one of the reasons I generally avoid calling a subscriber a "customer" or "user"). Nearly all private network offerings are asymmetrical - DSL and cable are more less subject to constraints that encourage asymmetry, but in the case of fiber, one might assume that private companies are generally more interested in selling content to subscribers rather than encouraging them to create their own. These companies have generally argued that symmetrical connections are just not necessary because most people are inherently more interested in downloading content than uploading - and note that on existing networks, people tend to download more than they upload. However, the aggregate data of some 7,000 users on a fast, symmetrical network in Europe suggests that when subscribers have the opportunity, their upload usage balances the downstream usage. We should continue pushing for increased upstream capacity from providers - especially providers that have to listen to their community. As for absentee-owned companies only interested in profits, well, good luck. Which brings me to the flu. One would rationally expect that when a profit-maximizing company builds a telecommunications network, it will make different trade-offs when it comes to redundancy and spare capacity. Planning for high-impact, low probability events is not as high on the priority list of a company looking out first for shareholder interests. On the other hand, communities are more likely to be concerned. Suburban community Lakeville in Minnesota, has been significantly motivated in its attempts to improve fast broadband access by a recognition that an epidemic or pandemic would leave the community paralyzed and its networks unable to cope with a many telecommuters. DSL and cable networks cannot handle a sudden surge in usage.
Read More

Community Fiber Networks, Symmetry, and the Flu

By on
Many publicly owned community fiber networks offer symmetrical connections - allowing subscribers to both upload and download content at the same speeds. This approach treats the subscriber as both a producer and consumer of content (one of the reasons I generally avoid calling a subscriber a "customer" or "user"). Nearly all private network offerings are asymmetrical - DSL and cable are more less subject to constraints that encourage asymmetry, but in the case of fiber, one might assume that private companies are generally more interested in selling content to subscribers rather than encouraging them to create their own. These companies have generally argued that symmetrical connections are just not necessary because most people are inherently more interested in downloading content than uploading - and note that on existing networks, people tend to download more than they upload. However, the aggregate data of some 7,000 users on a fast, symmetrical network in Europe suggests that when subscribers have the opportunity, their upload usage balances the downstream usage. We should continue pushing for increased upstream capacity from providers - especially providers that have to listen to their community. As for absentee-owned companies only interested in profits, well, good luck. Which brings me to the flu. One would rationally expect that when a profit-maximizing company builds a telecommunications network, it will make different trade-offs when it comes to redundancy and spare capacity. Planning for high-impact, low probability events is not as high on the priority list of a company looking out first for shareholder interests. On the other hand, communities are more likely to be concerned. Suburban community Lakeville in Minnesota, has been significantly motivated in its attempts to improve fast broadband access by a recognition that an epidemic or pandemic would leave the community paralyzed and its networks unable to cope with a many telecommuters. DSL and cable networks cannot handle a sudden surge in usage.
Read More

Community Fiber Networks, Symmetry, and the Flu

By on
Many publicly owned community fiber networks offer symmetrical connections - allowing subscribers to both upload and download content at the same speeds. This approach treats the subscriber as both a producer and consumer of content (one of the reasons I generally avoid calling a subscriber a "customer" or "user"). Nearly all private network offerings are asymmetrical - DSL and cable are more less subject to constraints that encourage asymmetry, but in the case of fiber, one might assume that private companies are generally more interested in selling content to subscribers rather than encouraging them to create their own. These companies have generally argued that symmetrical connections are just not necessary because most people are inherently more interested in downloading content than uploading - and note that on existing networks, people tend to download more than they upload. However, the aggregate data of some 7,000 users on a fast, symmetrical network in Europe suggests that when subscribers have the opportunity, their upload usage balances the downstream usage. We should continue pushing for increased upstream capacity from providers - especially providers that have to listen to their community. As for absentee-owned companies only interested in profits, well, good luck. Which brings me to the flu. One would rationally expect that when a profit-maximizing company builds a telecommunications network, it will make different trade-offs when it comes to redundancy and spare capacity. Planning for high-impact, low probability events is not as high on the priority list of a company looking out first for shareholder interests. On the other hand, communities are more likely to be concerned. Suburban community Lakeville in Minnesota, has been significantly motivated in its attempts to improve fast broadband access by a recognition that an epidemic or pandemic would leave the community paralyzed and its networks unable to cope with a many telecommuters. DSL and cable networks cannot handle a sudden surge in usage.
Read More

Community Fiber Networks, Symmetry, and the Flu

By on
Many publicly owned community fiber networks offer symmetrical connections - allowing subscribers to both upload and download content at the same speeds. This approach treats the subscriber as both a producer and consumer of content (one of the reasons I generally avoid calling a subscriber a "customer" or "user"). Nearly all private network offerings are asymmetrical - DSL and cable are more less subject to constraints that encourage asymmetry, but in the case of fiber, one might assume that private companies are generally more interested in selling content to subscribers rather than encouraging them to create their own. These companies have generally argued that symmetrical connections are just not necessary because most people are inherently more interested in downloading content than uploading - and note that on existing networks, people tend to download more than they upload. However, the aggregate data of some 7,000 users on a fast, symmetrical network in Europe suggests that when subscribers have the opportunity, their upload usage balances the downstream usage. We should continue pushing for increased upstream capacity from providers - especially providers that have to listen to their community. As for absentee-owned companies only interested in profits, well, good luck. Which brings me to the flu. One would rationally expect that when a profit-maximizing company builds a telecommunications network, it will make different trade-offs when it comes to redundancy and spare capacity. Planning for high-impact, low probability events is not as high on the priority list of a company looking out first for shareholder interests. On the other hand, communities are more likely to be concerned. Suburban community Lakeville in Minnesota, has been significantly motivated in its attempts to improve fast broadband access by a recognition that an epidemic or pandemic would leave the community paralyzed and its networks unable to cope with a many telecommuters. DSL and cable networks cannot handle a sudden surge in usage.
Read More

Community Fiber Networks, Symmetry, and the Flu

By on
Many publicly owned community fiber networks offer symmetrical connections - allowing subscribers to both upload and download content at the same speeds. This approach treats the subscriber as both a producer and consumer of content (one of the reasons I generally avoid calling a subscriber a "customer" or "user"). Nearly all private network offerings are asymmetrical - DSL and cable are more less subject to constraints that encourage asymmetry, but in the case of fiber, one might assume that private companies are generally more interested in selling content to subscribers rather than encouraging them to create their own. These companies have generally argued that symmetrical connections are just not necessary because most people are inherently more interested in downloading content than uploading - and note that on existing networks, people tend to download more than they upload. However, the aggregate data of some 7,000 users on a fast, symmetrical network in Europe suggests that when subscribers have the opportunity, their upload usage balances the downstream usage. We should continue pushing for increased upstream capacity from providers - especially providers that have to listen to their community. As for absentee-owned companies only interested in profits, well, good luck. Which brings me to the flu. One would rationally expect that when a profit-maximizing company builds a telecommunications network, it will make different trade-offs when it comes to redundancy and spare capacity. Planning for high-impact, low probability events is not as high on the priority list of a company looking out first for shareholder interests. On the other hand, communities are more likely to be concerned. Suburban community Lakeville in Minnesota, has been significantly motivated in its attempts to improve fast broadband access by a recognition that an epidemic or pandemic would leave the community paralyzed and its networks unable to cope with a many telecommuters. DSL and cable networks cannot handle a sudden surge in usage.
Read More
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