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Cleveland Residents File Digital Redlining Complaint Against AT&T

Large, corporate providers like AT&T have to make shareholders happy, which is why they shy way from investing in regions where they don’t expect much profit. Routinely, those areas include sparsely populated rural communities and urban neighborhoods traditionally considered low-income. Often low-income neighborhoods also include a high percentage of people of color. Attorney Daryl Parks of ParksCrump, LLC, recently filed suit with the FCC on behalf of three residents in Cleveland who are victims of AT&T's "digital redlining."

The Data Tells The Story

In March, the National Digital Inclusion Alliance (NDIA) and Connect Your Community (CYC) released a report on digital redlining in low-income neighborhoods in Cleveland. “Digital redlining” refers to AT&T’s investments in infrastructure, which improve connectivity in areas where they serve, except for neighborhoods with high poverty rates. CYC and NDIA analyzed form 477 data submitted by the telecommunications company and noticed a pattern. The revelations in that report helped the plaintiffs understand their situation and choose to ask the FCC to look deeper into AT&T's questionable business practices.

The event that inspired the analysis was the AT&T DirecTV merger. As part of the merger, AT&T agreed to create a low-cost Internet access program for customers under a certain income level. The speed tier was only 3 Megabits per second (Mbps) download, but AT&T infrastructure investment in Cleveland lower income neighborhoods was so outdated, residents could not obtain those minimal speeds. As a result, they were deemed ineligible for the program.

The Case

The complainants are three African-American residents in Cleveland’s lower income neighborhoods who can’t take advantage of the affordable program mandated by the merger because they can only access speeds of up to 1.5 Mbps download or less. Without the infrastructure to connect at higher capacity, they’ve ended up paying higher rates for slower Internet access.

In a press release on the complaint, Parks stated:

Cleveland Residents File Digital Redlining Complaint Against AT&T

Large, corporate providers like AT&T have to make shareholders happy, which is why they shy way from investing in regions where they don’t expect much profit. Routinely, those areas include sparsely populated rural communities and urban neighborhoods traditionally considered low-income. Often low-income neighborhoods also include a high percentage of people of color. Attorney Daryl Parks of ParksCrump, LLC, recently filed suit with the FCC on behalf of three residents in Cleveland who are victims of AT&T's "digital redlining."

The Data Tells The Story

In March, the National Digital Inclusion Alliance (NDIA) and Connect Your Community (CYC) released a report on digital redlining in low-income neighborhoods in Cleveland. “Digital redlining” refers to AT&T’s investments in infrastructure, which improve connectivity in areas where they serve, except for neighborhoods with high poverty rates. CYC and NDIA analyzed form 477 data submitted by the telecommunications company and noticed a pattern. The revelations in that report helped the plaintiffs understand their situation and choose to ask the FCC to look deeper into AT&T's questionable business practices.

The event that inspired the analysis was the AT&T DirecTV merger. As part of the merger, AT&T agreed to create a low-cost Internet access program for customers under a certain income level. The speed tier was only 3 Megabits per second (Mbps) download, but AT&T infrastructure investment in Cleveland lower income neighborhoods was so outdated, residents could not obtain those minimal speeds. As a result, they were deemed ineligible for the program.

The Case

The complainants are three African-American residents in Cleveland’s lower income neighborhoods who can’t take advantage of the affordable program mandated by the merger because they can only access speeds of up to 1.5 Mbps download or less. Without the infrastructure to connect at higher capacity, they’ve ended up paying higher rates for slower Internet access.

In a press release on the complaint, Parks stated:

Cleveland Residents File Digital Redlining Complaint Against AT&T

Large, corporate providers like AT&T have to make shareholders happy, which is why they shy way from investing in regions where they don’t expect much profit. Routinely, those areas include sparsely populated rural communities and urban neighborhoods traditionally considered low-income. Often low-income neighborhoods also include a high percentage of people of color. Attorney Daryl Parks of ParksCrump, LLC, recently filed suit with the FCC on behalf of three residents in Cleveland who are victims of AT&T's "digital redlining."

The Data Tells The Story

In March, the National Digital Inclusion Alliance (NDIA) and Connect Your Community (CYC) released a report on digital redlining in low-income neighborhoods in Cleveland. “Digital redlining” refers to AT&T’s investments in infrastructure, which improve connectivity in areas where they serve, except for neighborhoods with high poverty rates. CYC and NDIA analyzed form 477 data submitted by the telecommunications company and noticed a pattern. The revelations in that report helped the plaintiffs understand their situation and choose to ask the FCC to look deeper into AT&T's questionable business practices.

The event that inspired the analysis was the AT&T DirecTV merger. As part of the merger, AT&T agreed to create a low-cost Internet access program for customers under a certain income level. The speed tier was only 3 Megabits per second (Mbps) download, but AT&T infrastructure investment in Cleveland lower income neighborhoods was so outdated, residents could not obtain those minimal speeds. As a result, they were deemed ineligible for the program.

The Case

The complainants are three African-American residents in Cleveland’s lower income neighborhoods who can’t take advantage of the affordable program mandated by the merger because they can only access speeds of up to 1.5 Mbps download or less. Without the infrastructure to connect at higher capacity, they’ve ended up paying higher rates for slower Internet access.

In a press release on the complaint, Parks stated:

Cleveland Residents File Digital Redlining Complaint Against AT&T

Large, corporate providers like AT&T have to make shareholders happy, which is why they shy way from investing in regions where they don’t expect much profit. Routinely, those areas include sparsely populated rural communities and urban neighborhoods traditionally considered low-income. Often low-income neighborhoods also include a high percentage of people of color. Attorney Daryl Parks of ParksCrump, LLC, recently filed suit with the FCC on behalf of three residents in Cleveland who are victims of AT&T's "digital redlining."

The Data Tells The Story

In March, the National Digital Inclusion Alliance (NDIA) and Connect Your Community (CYC) released a report on digital redlining in low-income neighborhoods in Cleveland. “Digital redlining” refers to AT&T’s investments in infrastructure, which improve connectivity in areas where they serve, except for neighborhoods with high poverty rates. CYC and NDIA analyzed form 477 data submitted by the telecommunications company and noticed a pattern. The revelations in that report helped the plaintiffs understand their situation and choose to ask the FCC to look deeper into AT&T's questionable business practices.

The event that inspired the analysis was the AT&T DirecTV merger. As part of the merger, AT&T agreed to create a low-cost Internet access program for customers under a certain income level. The speed tier was only 3 Megabits per second (Mbps) download, but AT&T infrastructure investment in Cleveland lower income neighborhoods was so outdated, residents could not obtain those minimal speeds. As a result, they were deemed ineligible for the program.

The Case

The complainants are three African-American residents in Cleveland’s lower income neighborhoods who can’t take advantage of the affordable program mandated by the merger because they can only access speeds of up to 1.5 Mbps download or less. Without the infrastructure to connect at higher capacity, they’ve ended up paying higher rates for slower Internet access.

In a press release on the complaint, Parks stated:

Cleveland Residents File Digital Redlining Complaint Against AT&T

Large, corporate providers like AT&T have to make shareholders happy, which is why they shy way from investing in regions where they don’t expect much profit. Routinely, those areas include sparsely populated rural communities and urban neighborhoods traditionally considered low-income. Often low-income neighborhoods also include a high percentage of people of color. Attorney Daryl Parks of ParksCrump, LLC, recently filed suit with the FCC on behalf of three residents in Cleveland who are victims of AT&T's "digital redlining."

The Data Tells The Story

In March, the National Digital Inclusion Alliance (NDIA) and Connect Your Community (CYC) released a report on digital redlining in low-income neighborhoods in Cleveland. “Digital redlining” refers to AT&T’s investments in infrastructure, which improve connectivity in areas where they serve, except for neighborhoods with high poverty rates. CYC and NDIA analyzed form 477 data submitted by the telecommunications company and noticed a pattern. The revelations in that report helped the plaintiffs understand their situation and choose to ask the FCC to look deeper into AT&T's questionable business practices.

The event that inspired the analysis was the AT&T DirecTV merger. As part of the merger, AT&T agreed to create a low-cost Internet access program for customers under a certain income level. The speed tier was only 3 Megabits per second (Mbps) download, but AT&T infrastructure investment in Cleveland lower income neighborhoods was so outdated, residents could not obtain those minimal speeds. As a result, they were deemed ineligible for the program.

The Case

The complainants are three African-American residents in Cleveland’s lower income neighborhoods who can’t take advantage of the affordable program mandated by the merger because they can only access speeds of up to 1.5 Mbps download or less. Without the infrastructure to connect at higher capacity, they’ve ended up paying higher rates for slower Internet access.

In a press release on the complaint, Parks stated:

Cleveland Residents File Digital Redlining Complaint Against AT&T

Large, corporate providers like AT&T have to make shareholders happy, which is why they shy way from investing in regions where they don’t expect much profit. Routinely, those areas include sparsely populated rural communities and urban neighborhoods traditionally considered low-income. Often low-income neighborhoods also include a high percentage of people of color. Attorney Daryl Parks of ParksCrump, LLC, recently filed suit with the FCC on behalf of three residents in Cleveland who are victims of AT&T's "digital redlining."

The Data Tells The Story

In March, the National Digital Inclusion Alliance (NDIA) and Connect Your Community (CYC) released a report on digital redlining in low-income neighborhoods in Cleveland. “Digital redlining” refers to AT&T’s investments in infrastructure, which improve connectivity in areas where they serve, except for neighborhoods with high poverty rates. CYC and NDIA analyzed form 477 data submitted by the telecommunications company and noticed a pattern. The revelations in that report helped the plaintiffs understand their situation and choose to ask the FCC to look deeper into AT&T's questionable business practices.

The event that inspired the analysis was the AT&T DirecTV merger. As part of the merger, AT&T agreed to create a low-cost Internet access program for customers under a certain income level. The speed tier was only 3 Megabits per second (Mbps) download, but AT&T infrastructure investment in Cleveland lower income neighborhoods was so outdated, residents could not obtain those minimal speeds. As a result, they were deemed ineligible for the program.

The Case

The complainants are three African-American residents in Cleveland’s lower income neighborhoods who can’t take advantage of the affordable program mandated by the merger because they can only access speeds of up to 1.5 Mbps download or less. Without the infrastructure to connect at higher capacity, they’ve ended up paying higher rates for slower Internet access.

In a press release on the complaint, Parks stated:

Transcript: Community Broadband Bits Episode 266

This is the transcript for episode 266 of the Community Broadband Bits podcast. Benoit Felten of Diffraction Analysis offers a global perspective on telecommunications policy. Listen to this episode here.

Benoit Felten: Japan and Korea would be forward-thinking businesses, then Europe would be short-term businesses but forced to look at the long-term through policy, and then the US would be short-term businesses, laissez-faire, do what you want.

Lisa Gonzalez: This is episode 266 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Benoit Felten is back on the show to talk more about connectivity from an international perspective. He last visited with Christopher way back in 2012 for episode 21. This time they discuss several models that his company, Diffraction Analysis have studied in areas other than the US. Learn more at the company website DiffractionAnalysis.com. Before we start the interview, we want to remind you that this commercial free conversation is not free to produce. Please take a moment to contribute at ILSR.org. If you've already contributed, thanks. Now here's Christopher and Benoit Felten from Diffraction Analysis.

Christopher Mitchell: Welcome to another addition of the Community Broadband Bits podcast. I'm Chris Mitchell with the Institute for Local Self-Reliance and today I'm speaking with Benoit Felten, the CEO of Diffraction Analysis. Welcome back to the show, Benoit.

Benoit Felten: Thanks for having me.

Christopher Mitchell: We last talked about Stokab, I think in Stockholm. You are the CEO of Diffraction Analysis which does telecommunications research all around the world and I often think of you as my go-to person on how things work outside US and sometimes inside the US. Let me ask you, Benoit, when you hear people saying, "The United States sucks at broadband and Europe is so amazing." How do you react to those monolithic statements?

Transcript: Community Broadband Bits Episode 266

This is the transcript for episode 266 of the Community Broadband Bits podcast. Benoit Felten of Diffraction Analysis offers a global perspective on telecommunications policy. Listen to this episode here.

Benoit Felten: Japan and Korea would be forward-thinking businesses, then Europe would be short-term businesses but forced to look at the long-term through policy, and then the US would be short-term businesses, laissez-faire, do what you want.

Lisa Gonzalez: This is episode 266 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Benoit Felten is back on the show to talk more about connectivity from an international perspective. He last visited with Christopher way back in 2012 for episode 21. This time they discuss several models that his company, Diffraction Analysis have studied in areas other than the US. Learn more at the company website DiffractionAnalysis.com. Before we start the interview, we want to remind you that this commercial free conversation is not free to produce. Please take a moment to contribute at ILSR.org. If you've already contributed, thanks. Now here's Christopher and Benoit Felten from Diffraction Analysis.

Christopher Mitchell: Welcome to another addition of the Community Broadband Bits podcast. I'm Chris Mitchell with the Institute for Local Self-Reliance and today I'm speaking with Benoit Felten, the CEO of Diffraction Analysis. Welcome back to the show, Benoit.

Benoit Felten: Thanks for having me.

Christopher Mitchell: We last talked about Stokab, I think in Stockholm. You are the CEO of Diffraction Analysis which does telecommunications research all around the world and I often think of you as my go-to person on how things work outside US and sometimes inside the US. Let me ask you, Benoit, when you hear people saying, "The United States sucks at broadband and Europe is so amazing." How do you react to those monolithic statements?

Transcript: Community Broadband Bits Episode 266

This is the transcript for episode 266 of the Community Broadband Bits podcast. Benoit Felten of Diffraction Analysis offers a global perspective on telecommunications policy. Listen to this episode here.

Benoit Felten: Japan and Korea would be forward-thinking businesses, then Europe would be short-term businesses but forced to look at the long-term through policy, and then the US would be short-term businesses, laissez-faire, do what you want.

Lisa Gonzalez: This is episode 266 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Benoit Felten is back on the show to talk more about connectivity from an international perspective. He last visited with Christopher way back in 2012 for episode 21. This time they discuss several models that his company, Diffraction Analysis have studied in areas other than the US. Learn more at the company website DiffractionAnalysis.com. Before we start the interview, we want to remind you that this commercial free conversation is not free to produce. Please take a moment to contribute at ILSR.org. If you've already contributed, thanks. Now here's Christopher and Benoit Felten from Diffraction Analysis.

Christopher Mitchell: Welcome to another addition of the Community Broadband Bits podcast. I'm Chris Mitchell with the Institute for Local Self-Reliance and today I'm speaking with Benoit Felten, the CEO of Diffraction Analysis. Welcome back to the show, Benoit.

Benoit Felten: Thanks for having me.

Christopher Mitchell: We last talked about Stokab, I think in Stockholm. You are the CEO of Diffraction Analysis which does telecommunications research all around the world and I often think of you as my go-to person on how things work outside US and sometimes inside the US. Let me ask you, Benoit, when you hear people saying, "The United States sucks at broadband and Europe is so amazing." How do you react to those monolithic statements?

Transcript: Community Broadband Bits Episode 266

This is the transcript for episode 266 of the Community Broadband Bits podcast. Benoit Felten of Diffraction Analysis offers a global perspective on telecommunications policy. Listen to this episode here.

Benoit Felten: Japan and Korea would be forward-thinking businesses, then Europe would be short-term businesses but forced to look at the long-term through policy, and then the US would be short-term businesses, laissez-faire, do what you want.

Lisa Gonzalez: This is episode 266 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Benoit Felten is back on the show to talk more about connectivity from an international perspective. He last visited with Christopher way back in 2012 for episode 21. This time they discuss several models that his company, Diffraction Analysis have studied in areas other than the US. Learn more at the company website DiffractionAnalysis.com. Before we start the interview, we want to remind you that this commercial free conversation is not free to produce. Please take a moment to contribute at ILSR.org. If you've already contributed, thanks. Now here's Christopher and Benoit Felten from Diffraction Analysis.

Christopher Mitchell: Welcome to another addition of the Community Broadband Bits podcast. I'm Chris Mitchell with the Institute for Local Self-Reliance and today I'm speaking with Benoit Felten, the CEO of Diffraction Analysis. Welcome back to the show, Benoit.

Benoit Felten: Thanks for having me.

Christopher Mitchell: We last talked about Stokab, I think in Stockholm. You are the CEO of Diffraction Analysis which does telecommunications research all around the world and I often think of you as my go-to person on how things work outside US and sometimes inside the US. Let me ask you, Benoit, when you hear people saying, "The United States sucks at broadband and Europe is so amazing." How do you react to those monolithic statements?