Conway is right in the middle – in the middle of Arkansas with its utility company, Conway Corp, in the middle of beefing up its broadband network.

In this city of 66,000 – home to the information technology company Acxiom Corporation and three colleges – residents and businesses have long relied on Conway Corp for more than just electricity since the utility first launched its cable and Internet service in 1997.

Conway Corp, which has been Conway’s electric utility for the past 90 years, has a unique relationship with the city’s government. “We are different in the way we are set up as compared to many other municipal networks. We are set up as a non-profit. We lease the network and operate it on behalf of the city,” explained Conway Corp Chief Marketing Officer Crystal Kemp.

At the heart of the utility’s network management has been the on-going work to stay ahead of the curve.

Prepared for the Pandemic

“When we launched Internet services in 1997, upstream capacity wasn’t a concern and systems were built with the average homes (and) businesses per geographic area, or node, at 500. Today those numbers are less than 95 per node. That’s been achieved through physical changes in the network and changes in our engineering practices,” Conway Corp’s Chief Technology Officer Jason Hansen told us last week. 

Upgrades to the Hybrid-Fiber-Coax (HFC) network began to take shape in 2019 with the deployment of DOCSIS 3.1, allowing Conway Corp to double its downstream capacity. They also began upgrading equipment that paved the way for expanded use of the RF (Radio Frequency) spectrum to boost the network’s bandwidth. As of December 2020, about 50 percent of the upstream upgrade work had been completed with the remainder expected to be finished by the summer of 2021.

Conway is right in the middle – in the middle of Arkansas with its utility company, Conway Corp, in the middle of beefing up its broadband network.

In this city of 66,000 – home to the information technology company Acxiom Corporation and three colleges – residents and businesses have long relied on Conway Corp for more than just electricity since the utility first launched its cable and Internet service in 1997.

Conway Corp, which has been Conway’s electric utility for the past 90 years, has a unique relationship with the city’s government. “We are different in the way we are set up as compared to many other municipal networks. We are set up as a non-profit. We lease the network and operate it on behalf of the city,” explained Conway Corp Chief Marketing Officer Crystal Kemp.

At the heart of the utility’s network management has been the on-going work to stay ahead of the curve.

Prepared for the Pandemic

“When we launched Internet services in 1997, upstream capacity wasn’t a concern and systems were built with the average homes (and) businesses per geographic area, or node, at 500. Today those numbers are less than 95 per node. That’s been achieved through physical changes in the network and changes in our engineering practices,” Conway Corp’s Chief Technology Officer Jason Hansen told us last week. 

Upgrades to the Hybrid-Fiber-Coax (HFC) network began to take shape in 2019 with the deployment of DOCSIS 3.1, allowing Conway Corp to double its downstream capacity. They also began upgrading equipment that paved the way for expanded use of the RF (Radio Frequency) spectrum to boost the network’s bandwidth. As of December 2020, about 50 percent of the upstream upgrade work had been completed with the remainder expected to be finished by the summer of 2021.

Conway is right in the middle – in the middle of Arkansas with its utility company, Conway Corp, in the middle of beefing up its broadband network.

In this city of 66,000 – home to the information technology company Acxiom Corporation and three colleges – residents and businesses have long relied on Conway Corp for more than just electricity since the utility first launched its cable and Internet service in 1997.

Conway Corp, which has been Conway’s electric utility for the past 90 years, has a unique relationship with the city’s government. “We are different in the way we are set up as compared to many other municipal networks. We are set up as a non-profit. We lease the network and operate it on behalf of the city,” explained Conway Corp Chief Marketing Officer Crystal Kemp.

At the heart of the utility’s network management has been the on-going work to stay ahead of the curve.

Prepared for the Pandemic

“When we launched Internet services in 1997, upstream capacity wasn’t a concern and systems were built with the average homes (and) businesses per geographic area, or node, at 500. Today those numbers are less than 95 per node. That’s been achieved through physical changes in the network and changes in our engineering practices,” Conway Corp’s Chief Technology Officer Jason Hansen told us last week. 

Upgrades to the Hybrid-Fiber-Coax (HFC) network began to take shape in 2019 with the deployment of DOCSIS 3.1, allowing Conway Corp to double its downstream capacity. They also began upgrading equipment that paved the way for expanded use of the RF (Radio Frequency) spectrum to boost the network’s bandwidth. As of December 2020, about 50 percent of the upstream upgrade work had been completed with the remainder expected to be finished by the summer of 2021.

The community of Coldwater, Michigan, is considering an upgrade to its existing community network cable infrastructure by investing in fiber optic upgrades to connect homes and businesses. In the coming months, the Coldwater Board of Public Utilities (CBPU) will create a formal recommendation to the city council. If the city moves forward with the project, they plan to replace their current Hybrid Fiber Coaxial (HFC) with faster, more reliable Fiber-to-the-Home (FTTH) infrastructure.

Connecting More Utilities

Last March, CPBU approved a $40,000 proposal for Apsen Wireless to provide design services for upgrading the city’s 1997 fiber backbone. CPBU Director Jeff Budd called for major upgrades in order to maintain reliability, enhance security of the network, and to connect more water, wastewater, and energy utility systems facilities. The connections are necessary to monitor operations and to provide automatic meter reading capabilities. According to Coldwater city staff, by using their own network, the city is able to cut costs by $250,000 per year.

Examining an Upgrade

CPBU also asked Aspen to provide an estimate for the cost of a fiber upgrade for residential and business connections citywide. Aspen worked with Marshall and Traverse City, other Michigan communities that have invested in fiber optic infrastructure for better connectivity. Coldwater is working with Marshall by providing after-hours service calls for Marshall's FiberNet.

The community of Coldwater, Michigan, is considering an upgrade to its existing community network cable infrastructure by investing in fiber optic upgrades to connect homes and businesses. In the coming months, the Coldwater Board of Public Utilities (CBPU) will create a formal recommendation to the city council. If the city moves forward with the project, they plan to replace their current Hybrid Fiber Coaxial (HFC) with faster, more reliable Fiber-to-the-Home (FTTH) infrastructure.

Connecting More Utilities

Last March, CPBU approved a $40,000 proposal for Apsen Wireless to provide design services for upgrading the city’s 1997 fiber backbone. CPBU Director Jeff Budd called for major upgrades in order to maintain reliability, enhance security of the network, and to connect more water, wastewater, and energy utility systems facilities. The connections are necessary to monitor operations and to provide automatic meter reading capabilities. According to Coldwater city staff, by using their own network, the city is able to cut costs by $250,000 per year.

Examining an Upgrade

CPBU also asked Aspen to provide an estimate for the cost of a fiber upgrade for residential and business connections citywide. Aspen worked with Marshall and Traverse City, other Michigan communities that have invested in fiber optic infrastructure for better connectivity. Coldwater is working with Marshall by providing after-hours service calls for Marshall's FiberNet.

The community of Coldwater, Michigan, is considering an upgrade to its existing community network cable infrastructure by investing in fiber optic upgrades to connect homes and businesses. In the coming months, the Coldwater Board of Public Utilities (CBPU) will create a formal recommendation to the city council. If the city moves forward with the project, they plan to replace their current Hybrid Fiber Coaxial (HFC) with faster, more reliable Fiber-to-the-Home (FTTH) infrastructure.

Connecting More Utilities

Last March, CPBU approved a $40,000 proposal for Apsen Wireless to provide design services for upgrading the city’s 1997 fiber backbone. CPBU Director Jeff Budd called for major upgrades in order to maintain reliability, enhance security of the network, and to connect more water, wastewater, and energy utility systems facilities. The connections are necessary to monitor operations and to provide automatic meter reading capabilities. According to Coldwater city staff, by using their own network, the city is able to cut costs by $250,000 per year.

Examining an Upgrade

CPBU also asked Aspen to provide an estimate for the cost of a fiber upgrade for residential and business connections citywide. Aspen worked with Marshall and Traverse City, other Michigan communities that have invested in fiber optic infrastructure for better connectivity. Coldwater is working with Marshall by providing after-hours service calls for Marshall's FiberNet.

The community of Coldwater, Michigan, is considering an upgrade to its existing community network cable infrastructure by investing in fiber optic upgrades to connect homes and businesses. In the coming months, the Coldwater Board of Public Utilities (CBPU) will create a formal recommendation to the city council. If the city moves forward with the project, they plan to replace their current Hybrid Fiber Coaxial (HFC) with faster, more reliable Fiber-to-the-Home (FTTH) infrastructure.

Connecting More Utilities

Last March, CPBU approved a $40,000 proposal for Apsen Wireless to provide design services for upgrading the city’s 1997 fiber backbone. CPBU Director Jeff Budd called for major upgrades in order to maintain reliability, enhance security of the network, and to connect more water, wastewater, and energy utility systems facilities. The connections are necessary to monitor operations and to provide automatic meter reading capabilities. According to Coldwater city staff, by using their own network, the city is able to cut costs by $250,000 per year.

Examining an Upgrade

CPBU also asked Aspen to provide an estimate for the cost of a fiber upgrade for residential and business connections citywide. Aspen worked with Marshall and Traverse City, other Michigan communities that have invested in fiber optic infrastructure for better connectivity. Coldwater is working with Marshall by providing after-hours service calls for Marshall's FiberNet.

The community of Coldwater, Michigan, is considering an upgrade to its existing community network cable infrastructure by investing in fiber optic upgrades to connect homes and businesses. In the coming months, the Coldwater Board of Public Utilities (CBPU) will create a formal recommendation to the city council. If the city moves forward with the project, they plan to replace their current Hybrid Fiber Coaxial (HFC) with faster, more reliable Fiber-to-the-Home (FTTH) infrastructure.

Connecting More Utilities

Last March, CPBU approved a $40,000 proposal for Apsen Wireless to provide design services for upgrading the city’s 1997 fiber backbone. CPBU Director Jeff Budd called for major upgrades in order to maintain reliability, enhance security of the network, and to connect more water, wastewater, and energy utility systems facilities. The connections are necessary to monitor operations and to provide automatic meter reading capabilities. According to Coldwater city staff, by using their own network, the city is able to cut costs by $250,000 per year.

Examining an Upgrade

CPBU also asked Aspen to provide an estimate for the cost of a fiber upgrade for residential and business connections citywide. Aspen worked with Marshall and Traverse City, other Michigan communities that have invested in fiber optic infrastructure for better connectivity. Coldwater is working with Marshall by providing after-hours service calls for Marshall's FiberNet.

The community of Coldwater, Michigan, is considering an upgrade to its existing community network cable infrastructure by investing in fiber optic upgrades to connect homes and businesses. In the coming months, the Coldwater Board of Public Utilities (CBPU) will create a formal recommendation to the city council. If the city moves forward with the project, they plan to replace their current Hybrid Fiber Coaxial (HFC) with faster, more reliable Fiber-to-the-Home (FTTH) infrastructure.

Connecting More Utilities

Last March, CPBU approved a $40,000 proposal for Apsen Wireless to provide design services for upgrading the city’s 1997 fiber backbone. CPBU Director Jeff Budd called for major upgrades in order to maintain reliability, enhance security of the network, and to connect more water, wastewater, and energy utility systems facilities. The connections are necessary to monitor operations and to provide automatic meter reading capabilities. According to Coldwater city staff, by using their own network, the city is able to cut costs by $250,000 per year.

Examining an Upgrade

CPBU also asked Aspen to provide an estimate for the cost of a fiber upgrade for residential and business connections citywide. Aspen worked with Marshall and Traverse City, other Michigan communities that have invested in fiber optic infrastructure for better connectivity. Coldwater is working with Marshall by providing after-hours service calls for Marshall's FiberNet.

The community of Coldwater, Michigan, is considering an upgrade to its existing community network cable infrastructure by investing in fiber optic upgrades to connect homes and businesses. In the coming months, the Coldwater Board of Public Utilities (CBPU) will create a formal recommendation to the city council. If the city moves forward with the project, they plan to replace their current Hybrid Fiber Coaxial (HFC) with faster, more reliable Fiber-to-the-Home (FTTH) infrastructure.

Connecting More Utilities

Last March, CPBU approved a $40,000 proposal for Apsen Wireless to provide design services for upgrading the city’s 1997 fiber backbone. CPBU Director Jeff Budd called for major upgrades in order to maintain reliability, enhance security of the network, and to connect more water, wastewater, and energy utility systems facilities. The connections are necessary to monitor operations and to provide automatic meter reading capabilities. According to Coldwater city staff, by using their own network, the city is able to cut costs by $250,000 per year.

Examining an Upgrade

CPBU also asked Aspen to provide an estimate for the cost of a fiber upgrade for residential and business connections citywide. Aspen worked with Marshall and Traverse City, other Michigan communities that have invested in fiber optic infrastructure for better connectivity. Coldwater is working with Marshall by providing after-hours service calls for Marshall's FiberNet.