*This is the first installment of an ongoing series we are calling Connected Complex looks at how states, local communities, and Internet service providers are working to address the often complex challenges involved in bringing high-speed Internet access to multi-dwelling units.

Massachusetts state leaders have announced a new $31.5 million investment to bring reliable, high-speed Internet access to residents in affordable and public housing statewide.

A key part of the major new investment initiative focuses on something that’s particularly challenging in the northeast: updating long outdated wiring in multiple-dwelling-units (MDUs) like apartments, condos, and housing developments, many of which were built before the advent of the Internet.

The funds are being provided by the Massachusetts Broadband Office’s (MBO) Residential Retrofit Program, which aims to deploy state-of-the-art broadband infrastructure to public and affordable housing properties across Massachusetts. MBI’s funding, in turn, was largely made possible by the 2021 American Rescue Plan Act (ARPA).

In partnership with the Massachusetts Broadband Institute (MBI), Gov. Maura Healey’s office awarded the grant money to four Internet service providers: Aervivo, Archtop Fiber, Comcast, and Community Broadband Networks FLX (CBN-FLX). All told, the funding is poised to deliver broadband access to 13,700 housing units across 60 Massachusetts municipalities.

Vineland, New Jersey officials say they’ve secured a $3.7 million grant from the state that will help expand fiber and wireless broadband access to the city of 62,000. Local officials are hopeful the grant is just the beginning steps toward dramatic expansion of affordable access.

Vineland’s new grant was made possible by the New Jersey Broadband Infrastructure Deployment Equity (NJBIDE) grant program. NJBIDE will be delivering $40 million in broadband grants via the state’s Capital Projects Fund (CPF), made largely possible by the 2021 federal passage of the American Rescue Plan Act (ARPA).

NJBIDE grants prioritize fiber optic infrastructure of 100 megabytes per second (Mbps) and mandates the provision of at least one low-cost option (not specifically defined by New Jersey) to serve low income communities – something increasingly important in the wake of the federal government’s retreat from efforts to ensure equitable and affordable broadband. (Still early in the process, the city has not yet determined the exact pricing and service tiers the network will offer once construction is complete).

Image

A 2024 city proposal indicates that city leaders want to spend between $35 and $40 million to create a citywide broadband network, starting with a citywide fiber ring. The city paid for a viability study from Bonfire that found that at least 42 percent of the City does not have access to viable, quality, affordable broadband service.

Officials in Bountiful, Utah say they’ve completed the city’s $48 million open access fiber network a year ahead of schedule, bringing fast, affordable broadband access to the Salt Lake City suburb of 45,000.

“We have completed the Bountiful City fiber project and built out the entire city with an open access network,” Utopia Fiber Executive Director Roger Timmerman recently said at the Fiber Connect Conference in Nashville, Tennessee. “This was a three-year project, and we completed it nearly a full year ahead of schedule.”

In a unanimous city council vote in the summer of 2023, officials approved $48 million in bonds to fund construction of the city-owned open access fiber network. 

Like UTOPIA’s broader network, the city then leases access out to numerous independent ISPs, creating a massive influx of competitive, affordable last mile fiber access.

Image

The city of Bountiful owns the network while UTOPIA designed, built and manages the network and takes a share of the revenue.

Thanks to the partnership, locals now have access to 14 different competing broadband providers, offering symmetrical and affordable 250 megabit per second (Mbps), 1 gigabit per second (Gbps), 2.5 Gbps, and 10 Gbps tiers – plus a $38 to $44 local network access charge.

UTOPIA officials say the network currently passes around 16,500 addresses, and they’ve been seeing 200 signups per month.

“We need a year to really answer that question,” Timmerman said when asked for specifics on area adoption rates. “In Bountiful we’re confident we’ll get take rates of 40% or higher. There’s a lot of demand there.”

Just 40 miles north of the heart of Silicon Valley, the City of Oakland has its sights set on implementing an ambitious Broadband Master Plan.

Dubbed the OaklandConnect project – unanimously approved on May 20 by the Oakland City Council – the plan calls for the construction of a city-owned open access fiber network to expand affordable broadband connectivity to over 33,000 households that city surveys indicate are languishing without home Internet service.

While Oakland is served by Comcast and AT&T mostly (with a smattering of Sonic and T-Mobile hotspots), the service in many areas is substandard, expensive, or both – in a city where surveys indicate affordability as the primary reason so many do not have home Internet service.

Image

Once the East Bay city of 436,000 completes network construction, it would be one of the largest publicly-owned open access networks serving a major metro area in the nation – and may serve as inspiration for other large cities to follow suit with a model that’s been proven to bring affordable local Internet choice in monopoly-dominated markets.  

Construction crews have begun work on Fort Bragg’s long-awaited municipal fiber network, which will ultimately bring affordable fiber to the California city of 7,000.

The total cost of the project is estimated to be $17 million. Of that, $10 million will be paid for by a Last Mile Federal Funding Account (FFA) grant from the California Public Utilities Commission (CPUC), awarded in February to help fund the construction of a Middle Mile Broadband Network (MMBN) that will run directly through the heart of Ft. Bragg.

The remaining project costs will be paid for by a $7 million, 20-year loan at 4.85 percent from EverBank, recently approved by the Fort Bragg city council.

“This project is a cornerstone for the future of Fort Bragg,” City Manager Isaac Whippy said of the milestone. “Reliable, high-speed internet is no longer a luxury – it’s a necessity. With this investment, we’re closing the digital divide and making Fort Bragg a more connected, competitive, and inclusive community.”

According to a city announcement, Ft. Bragg’s citywide fiber network, 170 miles north of San Francisco, is being designed with a centralized data hub and 15 Distribution Areas (DAs). Using horizontal directional drilling, crews will install conduit and fiber underground – primarily beneath sidewalks and alleys – connecting to a fiber terminal located near the edge of the city’s right-of-way at each property.

Legislation that would require ISPs operating in Massachusetts to offer qualifying low-income households high-speed Internet service for $15 per month is set to have its first legislative hearing.

The hearing is slated to run from 11 am to 1 pm ET today before the Massachusetts Legislature’s Joint Committee on Telecommunications, Utilities, and Energy. Committee members will hear testimony on multiple bills, including two companion pieces of legislation known as An Act Preserving Broadband Service for Low-income Consumers – S.2318 (filed by State Sen. Pavel Payano) and H.3527 (filed by State Rep. Rita Mendes).

The proceedings can be viewed here.

Inspired by New York Law

The hearing in Massachusetts comes as similar legislation is being considered by state lawmakers in Vermont and California – all three of which are modeled on New York’s Affordable Broadband Act which, after numerous legal challenges, went into effect in the Empire State in January of this year after the US Supreme Court declined to intervene and overturn a U.S. Appellate Court ruling that upheld the law.

Like the New York law, the bill being proposed in Massachusetts requires ISPs operating in Massachusetts to offer qualifying low-income households high-speed Internet service for $15 per month.

However, the Massachusetts bill set the minimum speed at 100 Megabits per second (Mbps) download to mirror the increased FCC definition for minimum broadband speeds that had been raised from the previous benchmark of 25/3 Mbps, which was the federal standard when the New York law was written.

Baltimore activists and leaders say the city is making steady progress in efforts to bridge the digital divide in the city of 565,000. The efforts have culminated in several grant-fueled initiatives to deliver fiber and wireless to city apartment complexes, a city middle-mile network, and a looming partnership with regional providers to further expand affordable access.

When we last checked in with Baltimore, the city had just doled out $2 million of its American Rescue Plan Act (ARPA) funding to bring fiber to 12 new city apartment buildings. The deployment is in partnership with Waves, a nonprofit formerly known as Project Waves.

Waves was first launched in 2018 in direct response to the Trump FCC’s repeal of net neutrality and the general failures of federal telecom policy to address digital inequity. Project Waves (profiled by ILSR in 2023) initially used Point-to-Multipoint wireless connectivity to deliver free wireless broadband service to about 300 multi-dwelling unit (MDU) residents.

Image

Now Baltimore Director of Broadband and Digital Equity Kenya Asli tells Government Technology the city is putting the finishing touches on a Request for Proposal (RFP) to strike a new public-private-partnership with an as-yet-unselected broadband provider. The deal should further expand fiber access to unserved and underserved parts of the city.

“Folks want more options, and so we are bringing in more options,” Asli said.

Comcast says it’s acquiring San Bruno, California’s CityNet, a municipally owned and operated broadband, video and voice network that currently serves over 5,400 residents and businesses.

San Bruno’s $8 million sale to Comcast was prompted by $21.5 million in debt and what the city says was surging operating costs. Unlike many municipal broadband providers, San Bruno also provided television services, which many smaller providers and communities are moving away from due to soaring programming costs and dwindling and unsustainable profit margins.

“Rates simply were not keeping pace with costs,” Bruno city manager Alex McIntyre wrote in a January report to the City Council. “CityNet has grown increasingly technologically obsolete over the past decade.”

Despite increasing service rates between 9 and 12 percent, the city says it saw operating losses of  $794,852 in 2023 and $859,995 in 2022.

Originally founded in 1972 as San Bruno Cable TV, the pioneering cable broadband operator (with some scattered fiber development) struggled with modernizing its coaxial network to fiber, something city leaders refused to fund.

“A significant City-funded capital investment would be required to bring CityNet’s technology and operations up to current industry standard, as well as rate adjustments,” McIntyre wrote. “The Council declined to authorize this capital request in April 2023.”

Home to one of the wealthiest and most successful companies in America, you wouldn’t expect residents of Mountain View, California to find themselves on the wrong side of the digital divide.

Yet the city of nearly 82,000 – frustrated with spotty and expensive service by AT&T and Comcast – is considering a municipal broadband network to deal with the deficiencies of the duopoly.

Last year, Mountain View officials hired the consulting firm, Entrust Solutions, to take a closer look at the city’s broadband availability metrics and device potential options for the city.

The finished report and accompanying technical memorandum note that Comcast enjoys a monopoly over vast swaths of the city, resulting in expensive, slow, and spotty access.

“Although most of the City is considered ‘well-served’ by federal and California state standards, most residents have only a single option for Internet service and are essentially subject to a cable monopoly,” the authors wrote. “When it comes to modern gigabit Internet services, only 42% of the serviceable addresses have fiber access.”

The study similarly found that despite ongoing taxpayer subsidization, AT&T has historically failed to upgrade its older DSL customers to fiber across large swaths of the city.

“AT&T provides legacy copper-based service for most of the city, but that technology is not capable of meeting the State of California’s minimum broadband speeds of 100 Mbps download and 25 Mbps upload,” the consulting firm found.

“And while AT&T also provides fiber-to-the-premises (FTTX) services in limited neighborhoods of the City, this means that much of the City is effectively a Xfinity/Comcast monopoly, leading to an uncompetitive market for City residents seeking broadband service.”